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Spatialitics names Dan Exley SVP & Chief Client Officer

Spatialitics LLC, the leading technology company specializing in Spatial Analytics innovations, has named Dan Exley (MMI, FABC), as Senior Vice President and Chief Client Officer (CCO). Dan will lead Spatialitics Product & Pricing Strategies, Sales, Marketing, and Alliances.

Mr. Exley is an accomplished leader and informaticist, with deep expertise in advanced analytics in complex, regulated environments. For over 15 years he has been the leader of large information technology portfolios within the healthcare industry, including Enterprise Analytics and Electronic Health Records systems.  He has a proven track record of designing and implementing novel solutions, and leading teams to create positive impact for patients, providers, and organizations. Most recently as Founder and President of Exley Informatics, Dan advised clients in the development and execution of strategies related to Healthcare IT, Medical Informatics, Information Architecture, Analytics, Process Improvement, and Data Governance.

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Mr. Exley holds a Master’s degree in Medical Informatics from Northwestern University, and is a Fellow of the Advisory Board Company.

Commenting on Spatialitics, Exley said, “Spatial Analytics is a critical capability for organizations in every industry, and the Spatialitics portfolio provides next-generation decision support and novel insights that will drive innovation among our customers.  I am excited to join the Spatialitics team and unleash the power of spatial analytics!”

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“Dan is a renowned leader in the healthcare industry with deep experience in big data analytics.” said Vish Tadimety, Chairman and Chief Executive officer of Spatialitics. “We are delighted to have him as Chief Client Officer for Spatialitics, and are excited to have him lead our go-to-market strategies, product vision and roadmaps, sales, marketing and alliance initiatives. His expertise will help us build and run a robust channel and alliance driven sales model for Spatialitics offerings.”

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Autosoft Offers More Integration Options With Growing Third-Party Partnership Program

Dealers using Autosoft’s DMS can choose from over 200 solutions to enhance customer experiences and generate more profits

Autosoft, Inc., a leading national dealer management system (DMS) provider, announces the growth of their Connect program with sixteen new third-party partners. Additional partners give dealers more affordable options for integration with their DMS.

New Autosoft partnerships include Armatus Dealer Uplift, ARSloaner, Aspire Marketing Services, Auto Data Direct, Inc., AutoLoop, CRMSuite, DealerOps, DealerSync, GoMoto, Honcker, Quality Assurance, SMART Payment Plan, Tail Light LLC, Talk Options, TEXT2DRIVE, and Votenza Systems. All partners offer services and products that help automotive dealers increase profits and efficiencies, and, ultimately, deliver better customer experiences.

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  • Armatus Dealer Uplift increases your warranty parts profits with a retail warranty parts and labor reimbursement submission service.
  • ARSloaner manages your loaner fleet, prints all forms, and tracks required manufacturing data with a cloud-based system.
  • Aspire Marketing Services maximizes your closing potential, increases satisfaction, and drives traffic with the right message at the right time.
  • Auto Data Direct, Inc. expedites and simplifies dealer processes, including metal plate issuance and print-on-demand temporary tags.
  • AutoLoop delivers high ROI and more loyal customers with proven dealer-centric sales, service, and marketing solutions.
  • CRMSuite grows your sales with artificial intelligence and intuitive follow up in an all-in-one business intelligence tool.
  • DealerOps is a user-friendly enterprise analytics, data intelligence, and performance management solution that is accessible anywhere, anytime, and on any device.
  • DealerSync increases your leads and conversion rate with a responsive website and Inventory Management Suite.
  • GoMoto streamlines your service lane through check-in and payment processes with customer facing kiosk technology.
  • Honcker lets dealers stop chasing leads and start closing orders with 100% online VIN-specific leasing in just three steps.
  • Quality Assurance manages your service and sales retention with CSI factory score solutions and affordable mail, email, and phone prices.
  • SMART Payment Plan increases sales and finance gross and sells more cars and F&I products with smaller, automated loan payments.
  • Tail Light LLC improves F&I Sales and Management with menu, reporting, electronic contracting, and mobile solutions.
  • Talk Options allows dealers to communicate with customers more efficiently while increasing Repair Order totals and customer satisfaction.
  • TEXT2DRIVE is the most powerful and comprehensive texting platform in the industry today.
  • Votenza Systems is a simple-to-use lead management tool and full CRM with a unique life-cycle marketing and equity tool.

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“Our dealers’ needs are evolving, and we’re excited to continue expanding our partner relationships to give them more options,” said Autosoft Connect Program Director, Dale Novotniak. “Our dealers get deep integration between Autosoft’s DMS and our third-party partners’ solutions. We also remain committed to keeping our third-party integration fees among the lowest in the industry.”

Autosoft offers complete integration between their DMS and many CRM, Sales, Marketing, Inventory, F&I, Parts, Service, and other third-party solutions. By continuously adding new partners, Autosoft makes it easier to create a more profitable dealership with more satisfied customers.

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Experian Grows MarTech Community to Enhance Brand-Audience Connectivity

New Partner Program Makes It Easier for Brands to Onboard Customer Information, Build Audience Segments and Deliver Relevant Messages

Experian has announced the Experian activation partners program, which is designed to help advertisers create and deliver campaigns that better resonate with audiences across all marketing channels. The program aims to help advertisers connect them with people through various media channels.

The Program Helps Marketers Remain Compliant with Privacy Standards and Protect Consumer Information

The Experian activation partners program helps solve a wide variety of business challenges — whether it’s finding new customers or seamlessly launching campaigns across multiple channels, including social media, television, and mobile, as well as all major media organizations. Additionally, the program helps marketers remain compliant with privacy standards and protect consumer information.

At the time of this announcement, Kevin Dean, Experian’s President of Marketing Services, said, “We’re committed to helping brands uncover the right audience segments and deliver advertising campaigns that resonate with consumers.”

Kevin added, “Our new partner program is designed to do just that — maximize the power of data and technology with leading technology platforms to help advertisers make the right marketing decisions and better connect brands with people.”

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How to Deliver Personalized Advertisements to People Across Any Marketing Channel?

Through the program, advertisers can leverage their own first-party data, third-party data from Experian’s ConsumerViewSM marketing database or a combination of the two to build audience segments and optimize campaigns. Once the audience has been built and the content created, advertisers can work with any of the marketing technology partners to deliver personalized advertisements to people across any marketing channel.

The partner program includes marketing technology leaders such as 4C, Adaptly, Brand Networks, SocialCode, and Unified. The combined efforts of these companies and Experian will help brands continue to communicate effectively with people and deliver messages that are relevant to the individual.

MarTech Collaboration Insights on Experian

Anupam Gupta, CPO at 4C Insights, said, “Delivering relevant communications to consumers is table stakes for advertisers. The ability to activate highly targeted audiences in an intuitive way is critical to making this happen.”

Anupam added, “By integrating Experian data into our self-serve Scope platform, 4C is empowering advertisers to have more meaningful conversations with consumers across screens.”

“We want to make it easy for brands to communicate effectively with people across platforms,” said Kyle Benedetti, Vice President of Partnerships at Adaptly.

Kyle added, “We believe data and technology are key to managing that complexity at scale. By working with Experian, we’re able to connect brands with their audiences.”

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“Customer experience needs to be at the heart of every marketing campaign, whether that campaign is being activated in a single channel or across digital touchpoints,” said Dave Fall, CEO at Brand Networks.

Dave added, “When brands communicate with individuals on a personal level, there is a stronger connection. True success comes down to align with the individual’s expectations and exceeding them.”

“It has never been more important for brands to effectively and efficiently connect with their customers,” said Cary Lawrence, GM-Audience Intelligence Platform at SocialCode.

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Cary added, “We’re thrilled to be part of a program that enables brands to make smarter marketing decisions while reaching customers through the channels that are most important for their business.

“As consumer behaviors and expectations evolve, brands need to adapt their advertising. That means taking control of their advertising by leveraging data and insights to optimize and deliver more relevant messages,” said Josh Backer, co-founder and vice president of operations at Unified.

Josh added, “By partnering with Experian, we’re able to further enable brands to get the most from their advertising by reaching the right consumers at the right time, regardless of channel.”

Currently, Experian is a leading global information services company. During life’s big moments — from buying a home or a car to sending a child to college, to growing a business by connecting with new customers — the company empowers consumers and clients to manage their data with confidence.

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MarTech RADAR 2018 Company Reveals The Power of B2B Content Experience

Focus on B2B Content Experience to Drive Higher Engagement and Conversion

Does your content speak to the targeted audience? If not, it’s time you take Content Experience technology very seriously. Uberflip, the leading content experience platform and a MarTech RADAR 2018 company, has released the first-ever Content Experience Report revealing the impact of content experiences on key B2B marketing metrics. Analyzing first-party data based on the results of B2B marketers as it relates to content and content experience, the report shows that effectively centralizing, organizing, personalizing, and distributing content drives material increases in views, consumption rates, and conversions.

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Focusing on B2B Content Experience Generates 8x More Views and 7x Higher Conversions, Reveals Uberflip

At the time of this announcement, Randy Frisch, Uberflip CMO and Co-Founder, said, “We’re excited to help usher in a new era of marketing and help businesses establish new capabilities that allow them to align with evolving buyer expectations.”

Randy added, “Marketers realize the importance of personalizing content for their audiences, but they often struggle with how to go beyond a couple of experiences. The Content Experience Framework is designed to ensure marketers can scale the delivery of content whether the goal is 1:1 or 1:Many.”

Key findings from Uberflip’s Content Experience Report include:

  •      Putting content in more places results in 8x more views
  •      Applying CTAs overtop of content drives a 7x higher conversion rate
  •      AI-powered B2B content experience recommendations lead to visitors being 60% more likely to consume more content

“Uberflip is excited to contribute the first data science report of its kind to the B2B marketing space. Over the past six years, we’ve been advocating for content experience and the vital role it plays in establishing meaningful relationships with customers,” said Uberflip’s CEO and Co-Founder, Yoav Schwartz.

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CEO Yoav added, “With the issuing of this report, we finally have the evidence to support the impact and results achievable for most marketers when they focus on their content experience.”

Introducing the Content Experience Framework

Given the evidence that a focus on content experience can drive better outcomes, Uberflip’s CMO, Randy Frisch, unveiled TheContent Experience Framework earlier today at Conex, an event that brought together 700+ marketers. The framework is designed to guide marketing professionals to engage prospects with personalized experiences at every stage of the buyer journey. This new methodology provides a step-by-step process for unlocking the benefits revealed in The Content Experience Report, regardless of whether a marketer has invested in a CEP (Content Experience Platform).

The Content Experience Framework focuses on optimizing the environment in which content lives, and how people interact with and consume content, rather than just the words on the page. The framework can be applied to all marketing strategies such as inbound marketing, demand generation, account-based marketing (ABM), and sales enablement.

The Roadmap: Why Read About Uberflip’s B2B Content Experience Report

The Content Experience Report was developed by Uberflip. The findings contained in the report are based on anonymized first-party data collected from the Uberflip Content Experience Platform based on the results of B2B marketers from July-December 2017. The insights from this report were derived from the analysis of thousands of data points from a select group of 440 Uberflip customers with Content Hubs, each from midsize to enterprise companies in a range of industries including technology, software, and marketing.

Currently, Uberflip empowers B2B marketers to create personalized content experiences at scale. By providing marketers with the tools they need to boost engagement, generate leads, and fuel demand generation, they can better leverage content to meet their goals.

Attending Conex could help B2B marketers achieve great content experience and deliver it to their audience.

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Bright Pattern Announces Partnership with Conduit Global to Power Digital Transformation for Contact Centers of All Sizes

Bright Pattern Contact Center Software will be a core component of Conduit Global’s CX100™ cloud suite providing their customers with an innovative omnichannel contact center platform and agile services to deliver an exceptional customer experience

Bright Pattern, the leading provider of enterprise contact center software, today announces its partnership with Conduit Global, a pioneer in the cloud Contact Center as a Service (CCaaS) industry with more than 25 years’ experience planning, deploying, and managing omnichannel contact center solutions. Bright Pattern Contact Center Software will help Conduit Global provide the most innovative and effortless omnichannel technology and professional services to enterprise customers in the healthcare, financial services, logistics, retail, telecommunications, and utilities industries.

With over 3 billion customer interactions delivered, Conduit Global is leading the digital transformation for customers looking to transform their customer experiences. The company’s CX100 Cloud Suite, an innovative omnichannel CCaaS solution, is a best-in-class cloud platform that supports both public and private cloud deployments and is designed for resiliency and scalability. CX100 provides flexible, real-time scalable access to skilled agents, as well as rich analytics and reports, disaster recovery, seamless CRM integration, and flexible self-service capabilities; it drives innovation through emerging technologies, including AI, automation, IoT, and NLU.

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“We’re thrilled to partner with Bright Pattern to deliver best-in-class cloud contact center solutions to businesses of all sizes,” said Jitender Singh, Conduit Global SVP of Cloud Sales and Solutions. “This partnership gives our clients true digital channel management. The CX100 Cloud Suite helps businesses meet the digital transformation challenge by innovating their customer experiences, increasing omnichannel agent productivity and security, and reducing capital outlay and total cost of ownership (TCO).”

Conduit Global is solving the digital transformation challenge with cloud contact center solutions that provide a seamless, cloud-first, affordable digital transformation, one that displaces legacy platforms and reduces TCO. With Bright Pattern’s contact center software as a core component of the CX100 Cloud Suite, Conduit Global’s current and potential clients can enjoy increased efficiency and reduced costs while taking their customers on extraordinary brand journeys, thanks to Bright Pattern’s innovative omnichannel contact center software.

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“We’re delighted to partner with Conduit Global, which has been an industry leader for over two decades,” said Brian Hays, Senior VP of Global Sales at Bright Pattern. “With so many vendors in the customer service space, innovation is the key to success, and Conduit Global continues to embrace it at every turn. We are looking forward to a long and immensely successful relationship.”

Conduit Global’s CX100 Cloud Suite personalizes customer service by accommodating new channels and enabling multichannel hopping for innovative customer experiences: it’s the perfect cloud contact center solution to support today’s omnichannel “super agents,” thanks to automated campaign onboarding, flexible skills assignments, and remote and work-from-home options. Best-in-class security is built into the CX100 Cloud Suite hyper-scale horizontal architecture for data privacy and isolation and the elimination of fraud. The platform is also compliant with PCI, HIPAA, GDPR, and EU privacy directives. The industry’s most agile solution, CX100 enables Conduit Global clients to scale up or down, depending on seasonality, with granular metering and billing options and global delivery capability.

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TimeTrade Integrates with Yext to Offer Intelligent Appointment Scheduling on Yext Pages

Integration makes it easy for businesses using Yext to add smart scheduling to their websites

TimeTrade, the leader in omni-channel Intelligent Appointment Scheduling, today announced a new integration with Yext, Inc. the leader in Digital Knowledge Management (DKM), that will make it easy for Yext users to add appointment scheduling to their websites to connect with customers, clients, and prospects.

TimeTrade’s integration with Yext is the most recent development in its ongoing Connect Effect Partnership Program, a new initiative designed to optimize intelligent customer engagement through working with companies such as Google, Salesforce, IBM, and Microsoft to broaden the reach of TimeTrade’s industry-leading Appointments-as-a-Service platform.

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The TimeTrade-Yext integration pairs TimeTrade’s Scheduler solution, the world’s most widely deployed online appointment scheduling software for medium to large organizations, with Yext’s DKM platform. Mutual customers of TimeTrade and Yext can add quick and easy TimeTrade scheduling to their Yext Pages, making it easy for customers to connect with their business.

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“This integration allows Yext users to leverage TimeTrade’s unique scalability and flexibility to enable fast and easy engagement between Yext clients and their own customers and prospects,” said Gary Ambrosino, CEO of TimeTrade. “TimeTrade’s Intelligent Appointment Scheduling platform can also convert Google searches into scheduled appointments via Reserve with Google, allowing customers using Google Search or Maps to seamlessly bookings with local businesses.”

“As the technologies consumers use to find and interact with businesses become more intelligent, people increasingly expect appointment scheduling to be seamless,” said Marc Ferrentino, Chief Strategy Officer of Yext. “We’re proud to announce this new integration with TimeTrade via the Yext App Directory, which makes it easy for businesses to add intelligent appointment scheduling to their Yext Pages, adding a key touchpoint to bring customers in the door.”

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CRM Amplify Demonstrates Success in Boosting Lead Conversions Across Multiple Industries

Any Business Generating Online Leads can Harness Innovative Sales-Optimization Solution which is Compatible with All Leading CRM Platforms

Converting leads into actual sales has long been a frustrating process because the overwhelming majority of sales leads never end up buying anything, no matter how much time, manpower or expense is dedicated to the effort. By eliminating time-consuming pursuit of leads that data analysis shows are unlikely to ever become customers, CRM Amplify has demonstrated the ability to dramatically boost conversion rates for firms in the banking, insurance, and higher education industries.

“We’ve had great success improving the conversion rate for sales leads with the industries where we launched the product, but CRM Amplify is, by nature, completely industry-agnostic,” explains Mark A. Kaliss, CEO, E&J New Media. “The new desktop version of the software is the next step in our mission to make it accessible to any business running an online campaign that generates sales leads.”

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What really sets CRM Amplify apart from other lead-qualification tools is its capability to create unique, dynamic real-time models that can predict which consumer characteristics are shared by likely buyers. As conditions change, CRM Amplify is able to react and adapt by creating new models on the fly to reflect new conditions. If prospects change their behavior due to a shift in the campaign (e.g. a new ad or spokesperson) or for some other reason, the program takes those factors into account and creates a new model.

The process begins with analysis of data on previous buyers and comparisons to current sales leads.  Each lead is then given a percentile score indicating which ones are likely to trend better for any particular campaign, in order to make predictions about the likelihood of conversion. The scores are specific to the client and campaign—a huge differentiator from the common practice of using a generic, one-size-fits-all algorithm.

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The profile of each lead contains all their demographic information, but all salespeople need is the contact details and the conversion score, and CRM Amplify helps them take it from there.

CRM Amplify understands that each campaign is different, and what indicates a likely conversion for a telecom provider is not the same as the criteria used by a mortgage broker. Capable of fully integrating with any major CRM platform, CRM Amplify operates seamlessly behind the scenes.

The CRM Amplify lead-optimization software changed the game for online sales efforts when it was introduced to the banking, insurance, and for-profit college industries last year. Accessibility to CRM Amplify has been expanded with the rollout of a new desktop version of the software which is fully integrated with all major CRM systems.

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Full Circle Insights Launches Jumpstart Program to Recommend Implementations That Generate ROI More Quickly

Program Applies Lessons Learned from Hundreds of Client Interactions to Accelerate Results from Customers’ New Funnel Management Strategies

Full Circle Insights®, Inc., maker of comprehensive sales and marketing performance measurement solutions, today announced the rollout of Jumpstart, a new program designed to help customers get a fast start on implementing advanced funnel management strategies, so they can generate returns on marketing investments more quickly. The program applies lessons learned from hundreds of client interactions to take a prescriptive approach to implementation, enabling effective funnel management from top (lead generation) to bottom (completed deals).

Funnel management is critical for modern digital marketing operations. Full Circle Insights gives users the ability to understand how marketing and sales efforts work at every point along the customer journey, providing data on volume, conversion rates and deal velocity so that marketers get a clear picture of performance and insight on where investments can improve ROI. Volume funnel metrics count the number of leads at every stage of the funnel. Velocity metrics explain the time spent at each funnel stage, and conversion rates describe the percentage of leads that move from stage to stage.

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“Marketing executives can’t effectively manage the marketing and sales funnel without complete and accurate data at every stage, which is why they turn to Full Circle,” said Bonnie Crater, Full Circle Insights president and CEO. “We provide unparalleled funnel transparency, letting marketers see what’s working and what’s not, where process breakdowns occur, which investments can improve results, etc. But with the Jumpstart program, we take it a step further, using our expertise to recommend implementations so customers can become funnel management experts more quickly.”

Full Circle’s Jumpstart program will help customers generate a rapid return on their investment through:

  •  A streamlined deployment process proven over hundreds of customer implementations
  •  Best practice recommendations for funnel metrics and campaign attribution from expert consultants
  •  Guided blueprints, structured dashboards and asset libraries for quickly understanding marketing’s contribution to revenue

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Customers that combine the Jumpstart Program with our recently announced Marketing Analyst Service will be able to derive actionable insights with little disruption to your existing team members.

“The best onboarding experiences thoughtfully combine the right people across our customer’s organization with efficient processes through the use of technology,” said Rochelle Richelieu, vice president of customer success at Full Circle Insights. “With the Jumpstart program, we’re able to help our customers see marketing’s true performance and contribution to revenue and provide value in record time.”

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The EQLABS Marketing Advisory Board has approved a new sales tracking System

The EQLABS Inc. (USOTC:EQLB) Marketing Advisory Board has approved a new sales tracking and customer relationship management (CRM) program in preparation for the new market and customer business capture strategy approved earlier this year.

Mo Owens, EQLBs CEO, said, “Now that we have our new business capture plans in place, the last element, upgrading our systems to handle the volume of expected growth, is now being implemented.”

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Owens goes on to say, “Our new sales force management software system will supercharge our productivity by giving us the tools for managing client engagements, and customer relationships, all from one connected platform. We will be more efficient and cost productive in all of our client and sales activities which will be necessary to manage our predicted growth.”

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This is an additional step in EQLB’s rapidly expanding business development and customer capture strategic plan. To meet anticipated growth, these modernization implementations will streamline sales and CRM operations and enhance the company’s profitability.

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Armanino Named to 2018/2019 Microsoft Dynamics Inner Circle

Armanino LLP, one of the top 25 largest accounting and business consulting firms in the U.S., announced today it was named to the Microsoft Dynamics Inner Circle for the sixth time since 2012. The accolade is awarded to firms that have performed to a high standard of excellence by delivering valuable solutions to empower clients to achieve greater success.

“Each year we recognize Microsoft Business Applications partners from around the world for delivering innovation and driving unsurpassed customer success,” said Cecilia Flombaum, senior director of Microsoft’s One Commercial Partner organization. “Our Inner Circle members are chosen based on their business performance as well as capabilities as an organization, whether that’s creating IP, developing solutions, or having an industry-leading focus on digital transformation. Microsoft is honored to recognize Armanino for their achievements this past year, their dedication to our customers, and their innovation around the Microsoft Cloud.”  

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Armanino’s most popular add-ons speak to the firm’s expertise in life sciences, high tech and professional services.  Their strong reputation in the marketplace led to a licensing deal with Microsoft to add Armanino’s Revenue Recognition Management for Dynamics 365 to the core software.  The addition allows users to more easily comply with IFRS 15 and ASC 606 standards, ending reliance on manually managed spreadsheets.

“This recognition is a result of embracing digital transformation.  The Armanino Marketplace has more than a dozen Microsoft Dynamics add-ons and integration packs, making Armanino a leading Microsoft partner,” said Tom Mescall, partner-in-charge of Armanino’s Consulting practice.  “We’ve been offering Dynamics to businesses in the technology, life sciences and professional services industries for more than 15 years, and as a trusted partner, were selected to implement Dynamics 365 for one of Microsoft’s largest business units.”

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The firm serves clients in 35 metro regions and key business and technology centers around the country. As leaders in the Microsoft Dynamics space, Armanino regularly hosts solution-specific webinars and educational events, such as the annual EVOLUTION conference, on a variety of topics to help customers make the most of their technology investments.  Firm leaders have also presented on life science and technology industry solutions at the Microsoft Industry Summit.  Armanino has published numerous industry-specific white papers, and the firm’s experts author a widely read Microsoft Dynamics blog.

Armanino provides implementation, integration, training and consultation for high-growth and enterprise organizations using business enterprise applications. The firm specializes in Microsoft Dynamics 365, Dynamics AX, Dynamics GP, Dynamics CRM and Power BI to develop and deploy solutions that help leading global companies across industries get to market faster and achieve continued success.

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