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Arcade, a Software Company that Helps Businesses Improve Workforce Productivity, Announces Funding Round

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Arcade, a software company that applies a patented gamification approach to help businesses boost the productivity of their sales team, announced today that it has received $1.5 million in seed funding from two investment groups.

“We have not seen another company that is using this recipe and experiencing the kind of success that Arcade is having”

Leading the round was Austin-based ATX Seed Ventures, a firm that is very familiar with employee engagement software space. ATX was joined in the round by RevTech Ventures.

Arcade CEO David Cherrie, who eschewed Silicon Valley for Dallas two years, noted that ATX was “the perfect match” for his company.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

“We wanted a funding partner that had the experience and insight you would find in a venture capital firm, but was willing to take a smaller position and be a participant in our growth,” said Cherrie. “Combine that with the fact that ATX has taken a similar company, which sold its solution to enterprise-level customers, to a successful exit and it is to see that this was the perfect match for Arcade.”

Cherrie said the funds will be used for marketing purposes and take advantage of the company’s early Fortune 500 customer wins in the Pacific Rim. Arcade (www.workplacearcade.com) will also leverage the successful run it has had in deploying its solution with a U.S.-based retailer, which is on track to generate $10 billion in sales for its fiscal year.

“Arcade has proven that its patented SaaS solution will help businesses engage their workforce and make them more productive,” said Chris Shonk, the co-founder and managing partner of ATX. “But what really excites us as investors is that this is the first time that an enterprise-level solution has been made for the retail industry that is focused on their hourly workers and managers. This is an extremely hot space given how retail must be innovative and increase efficiency because of the pressure they are feeling from e-commerce giants, like Amazon.”

Read More:  Sales Call Analytics Is the Difference Between Winning and Losing Customers

The Secret Sauce

Arcade’s early success may be attributable to how it combines an element of gamification with the more traditional approach of incenting a sales team.

“We have not seen another company that is using this recipe and experiencing the kind of success that Arcade is having,” said Brad Bentz, co-founder and partner at ATX. The sales pipeline seems to support Bentz’s analysis.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

“Arcade is already having discussions with dozens of billion-dollar corporations,” said Bentz. “The fact that it can demonstrate the value of its software rather simply, without a lengthy custom integration will work in its favor as it closes sales from its pipeline.”

RevTech also recognized the significant potential in Arcade.

“RevTech identifies themes that deal with the modernization of retail and makes early-stage investments in top innovators,” said David Matthews, Managing Director at RevTech. “One of these themes is the engagement and empowerment of the store associate, which is one of the keys to survival for off-line retail. The Arcade team, led by David Cherrie, has the experience, passion, and game plan to fully engage the store associate, which naturally results in an increase to same store sales.”

Read More: CRM Data Is Still Numero Uno Block in Building “the Path to Sales Mastery”

Fattail and RSG Announce Plan to Build New Tool to Tackle Linear and Digital Convergent Buys

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FatTail Inc. and RSG Media announced their plan to build an advertising sales enablement platform that will allow for seamless buys of publishers’ Digital and Linear inventory. Named the Advanced Planning Tool (APT), this new platform will enable sellers to build and track a single convergent plan, while integrating to most publishers’ traffic and order management systems to execute the buy downstream.

“We are very excited about the approach we are taking because it addresses a significant market need without requiring major overhaul of existing technology investments,” Doug Huntington, CEO of FatTail explained.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

Both Huntington and RSG’s CEO, Mukesh Sehgal see the partnership as a natural fit given both companies’ philosophies of providing best-of-breed solutions in their respective industries. “RSG’s philosophy has always been to build products that addressed some of Linear’s most difficult challenges, while integrating seamlessly with a publisher’s existing tech stack,” Sehgal said.  “Our partners at FatTail have the same philosophy in the digital space, and with our combined expertise, we’ll be able to build a world-class platform,” Sehgal finished.

Huntington also remarked that both companies’ “sales-first” approaches was a key consideration inbuilding such a platform.  “Our focus has always been helping our clients drive more revenue. This new unified sales platform is a natural extension of our core business.”

Read More: CRM Data Is Still Numero Uno Block in Building “the Path to Sales Mastery”

APT will be built in three phases: 

Phase 1 will allow sellers to build a singular plan for both linear and digital and seamlessly push it to their respective linear and digital order management solutions.

Phase 2 will leverage the API capabilities of both platforms to bring back crucial information about how the unified plan is performing. This will give the seller a holistic view into what is happening with the campaign, communicate that to the client, and make adjustments as needed.

Phase 3 will leverage existing predictive analytics, AI and optimization techniques to suggest what combination of digital and linear products & targeting a seller should pitch to create the best convergent plan for a client’s specific goals.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

DecisionLink Adds Three More Heavy Hitters to Its Board of Directors

Joanne Moretti, Richard Haddrill, & Jeff Mitchell

DecisionLink is proud to announce the election of three of the world’s brightest business minds to its Board of Directors. Joanne MorettiRichard Haddrill, and Jeff Mitchell will be bringing three very unique perspectives and backgrounds to the table to help the DecisionLink Board provide innovative leadership and drive strategic growth at the highest level.

Joanne Moretti – Joanne brings 30+ years of sales enablement and marketing experience to the DecisionLink board. Most recently, as the SVP & Chief Marketing Officer of Jabil, Inc., Joanne successfully led the go to market transformation of this 180k person/20b dollar firm, from a “contract manufacturer” to the “world’s most technologically advanced manufacturing solutions provider.” In each of her prior roles, Moretti focused on driving profitable and sustainable growth for shareholders, through integrated sales enablement and marketing approaches, all centered on creating value for customers versus selling “speeds and feeds.” Joanne is widely recognized with many notable awards, including the CloudNow Lifetime Achievement Award, and she also sits on the UT Austin Advisory Board, for the Institute of Transformational Learning.

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“I am truly honoured and very excited to be joining the DecisionLink board, their value-based solution set is right in my ‘sales enablement wheelhouse’.  My only wish is that I had such a platform and toolset, when I was in sales, or when I helped others develop their sales skills – it would have shaved significant time from our sales cycles and helped us accelerate/improve our results dramatically by demonstrating the economic impact of our offerings.”  Joanne Moretti

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

Richard Haddrill – Richard Haddrill is the Executive Vice Chairman of Scientific Games Inc., a global leader in gaming technology. He previously was Chief Executive Officer of three successful publicly traded technology companies — Bally Technologies, Manhattan Associates, and Powerhouse Technologies — and has served on the board of directors of nine companies. Previously Haddrill was a managing partner at Ernst & Young, where he also served as National Director of Entrepreneurial Services. Haddrill is active in various charitable endeavors, including The Smith Center for the Performing Arts and Boys Scouts of America. He recently founded The Groop LLC, a family office to invest in and advise a variety of private companies.

Jeff Mitchell – Jeff brings 20+ years of executive experience in building and running successful sales teams. Currently, Jeff serves as Senior Vice President of Worldwide Sales for End-User Computing at VMware, a global leader in cloud infrastructure and business mobility. In this role, Mitchell oversees all global sales initiatives across the $1.5B+ EUC business. He has consistently scaled the EUC business, growing it from a $100 million mobility business to over $500 million in four years. Mitchell leads worldwide EUC sales, sales engineering, channels, and related GTM functions with a central purpose: to drive our customers’ transformation to the Digital Workspace to change and improve the way customers work by using EUC solutions. With this central purpose, Jeff has shifted the team culture to focus on customers first and value always. Outside of VMware, Mitchell earned a Bachelor of Science in business, management, marketing and related support services from the University of Indianapolis School of Business.

“I am pleased to join the Board of Directors at DecisionLink. Their innovative ValueCloud® platform sets a new standard for capabilities, empowering ‘value sellers’ and companies to be laser-focused on customer value. At DecisionLink, we are perfectly positioned to help our customers achieve the next generation of business alignment B2B buyers need and expect.” – Jeff Mitchell

Read More: Interview with Anil Kaul, CEO at Absolutdata

MarketoⓇ Accelerates Quarterly Sales Forecasting Process and Improves Accuracy with Clari

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Leading engagement marketing solutions provider leverages Clari to up-level sales execution and forecasting with better visibility and operational speed

Clari announced that Marketo, the leading provider of marketing engagement, analytics, and attribution software, has chosen Clari’s predictive sales management solution to add consistency and visibility to its sales forecasting process.

“The ability to accurately predict the forecast is most critical for our organization,” said Eric Johnson, Chief Sales Officer at Marketo. “Clari is helping us align the entire sales team around a continuous, transparent process. As a result, we’re delivering accurate forecasts, focusing the team on the right deals, and identifying risk in the pipeline early in the quarter, helping us to increase predictability.”

Read More: Interview with Anil Kaul, CEO at Absolutdata

Marketo has a global sales organization that operates in more than 20 countries around the world. The forecasting process across the regions are manual and time-consuming, managed in multiple disparate spreadsheets that were impossible to synchronize. Sales leadership did not have a consistent source of truth about the health of the business.

By leveraging Clari, Marketo has achieved significant outcomes:

  • Reduced forecasting prep time by 50% and increased visibility, delivering more accurate forecasts.
  • Better process rigor and 10x improvement in data quality, as hundreds of Marketo sales reps, managers and executives manage their opportunities in Clari.
  • Improved rep productivity and sales coaching, by leveraging historical sales data and Clari’s sales ready AI to identify top areas of risk and upside.
  • Increased visibility into marketing engagement data on active deals to better evaluate deal health and forecast more accurately.

Read More: CRM Data Is Still Numero Uno Block in Building “the Path to Sales Mastery”

Dan Jacobs, vice president of global sales operations at Marketo, added: “Before Clari, our pipeline tended to fluctuate throughout the quarter, creating challenges for us to accurately predict the forecast. Now, the entire team lives in Clari and can easily update their opportunities even on their mobile devices as they are getting out of meetings. The hygiene of the pipeline improved significantly, allowing us to have more strategic conversations about the business.”

“We’re excited to see the Marketo team quickly adopt Clari at every level of the company,” said Andy Byrne, CEO of Clari. “When sales teams finally get out of spreadsheets, they take a leap forward in productivity, letting them successfully scale and predictably hit growing revenue targets.”

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

Periscope Data Named 2018 SaaS Awards Winner

Top Company in ‘Best SaaS Product for Business Intelligence or Analytics’ Category in Global Software Awards Program

Periscope Data, the world’s leading analytics platform for data professionals, has been named the winner of the 2018 SaaS Awards program in the category of “Best SaaS Product for Business Intelligence or Analytics.”

Periscope Data was named the winner in the 'Best SaaS Product for Business Intelligence or Analytics' category.
Periscope Data was named the winner in the ‘Best SaaS Product for Business Intelligence or Analytics’ category.

The Software-as-a-Service Awards accepts entries from around the world, including the U.S., CanadaAustraliaAsia, the U.K. and EMEA. Hundreds of companies submitted in 2018 for the awards, which were narrowed down to a shortlist, including 13 companies in the BI and Analytics category. Periscope Data was chosen as the winner, ahead of companies including Looker and Domo.

“We’ve made tremendous strides this year on our mission to empower data professionals and help them answer their most advanced data questions,” said Harry Glaser, CEO and co-founder of Periscope Data. “This award is a great recognition of our continued success. It’s an honor just to be included among the short list of top analytics solutions, but to be named as a winner is a great demonstration of our dedication to innovation and customer satisfaction.”

“We are thrilled to announce the final winners from another very impressive shortlist,” said SaaS Awards organizer Larry Johnson. “With so many potential winners on the shortlist, we hope our choices have proven thought-provoking, offering a real showcase of the diversity of today’s SaaS offerings.”

This is the latest in a series of exciting developments for Periscope Data as it continues to expand its footprint in the analytics market. The company was also recognized this year among the Bay Area News Group’s 2018 Top Workplaces, the San Francisco Business Journal’s “2018 Best Places to Work” and Comparably‘s lists of the top companies for professional development, leadership team, female employees and diversity. Periscope Data was also recognized recently by leading analyst firm Forrester as one of the top analytics providers for healthcare and its customer support team was named by the Stevie Awards and the Customer Sales and Service World Awards as the “Customer Service Team of the Year.”

SEMrush Announces Release of its Competitive Intelligence Toolkit 2.0 on its 10th Anniversary

SEMrush, an online visibility management and content marketing SaaS platform, announced today, on its 10th anniversary, the release of its Competitive Intelligence 2.0 toolkit.

With the product upgrade, marketers will now receive a full stack of marketing insights in all areas of competitors’ digital marketing strategy including SEO, SEM, Paid Advertising, Content, SMM and PR. SEMrush Competitive Intelligence 2.0 is also tailored to needs of business development managers, sales teams and affiliate managers, who will be able to evaluate new markets’ feasibility when developing go-to-market plans and quickly evaluate the potential of new partners and prospects (as well as better convert them into profitable deals).

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

“A top-notch product is our first priority. When we work on any SEMrush tool, we first of all check if we ourselves will be happy to use it. The competitive intelligence 2.0 is a comprehensive and smart toolkit that can help businesses to be ahead of their competitors and drive the business growth,” says Oleg Shchegolev, CEO and co-founder of SEMrush. “The 2.0 update is built with users’ feedback and requests taken into account. No one else in the industry can provide the high-quality data that we’ve got.”

With 10 years of consistent growth, SEMrush attained a landmark achievement of more than 2,000,000 users. By сonstant collecting of feedback from those users, SEMrush realized how important it is to upgrade the Competitive Intelligence toolkit with the new quality and quantity of data: now, marketers will be able to discover and analyze competitors’ marketing strategy and tactics from all marketing angles: from their website efficiency and traffic sources, social media monitoring, content marketing tactics, and even pay-per-click advertisements.

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“SEMrush client Booking.com needed to catch up with the rest of the players in one of the most competitive markets who had already embraced SEO. As there was previously no data, SEMrush was useful for benchmarking against successful websites and identifying where opportunities lay.”

After 10 years of operation, SEMrush obtained data that currently encompasses 190 countries, 400+ million web domains and 8 billion keywords; its capabilities makes it the most comprehensive suite for  businesses around the world. Being the trusted data provider for leading media outlets and 25% of Fortune-500 companies, SEMrush brings its users opportunities to analyze strategies, evaluate businesses’ and partners’ potential and to provide market insights with just one click. The official release of the Competitive Intelligence 2.0 toolkit will be presented at Inbound 2018, taking place September 4-7.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

Email Marketing Statistics 2018: Nearly 1 Billion Emails Analyzed to See the Most Important Trends and Metrics for Ecommerce Marketers Before Black Friday

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Omnisend Research Reveals that During Black Friday, Cart Abandonment Sales Drop by 31% but Winback Campaign Sales Jump 106%

Omnisend, the ecommerce marketing automation platform, today announced their latest email marketing statistics(including marketing automation and Black Friday metrics) based on 128,000 email campaigns and automated messages sent by more than 7,200 ecommerce brands during 2017 (more than 964 million emails).

Ecommerce Email Marketing Infographic (PRNewsfoto/Omnisend)
Ecommerce Email Marketing Infographic (PRNewsfoto/Omnisend)

Read More: Interview with Anil Kaul, CEO at Absolutdata

The most interesting numbers:

  • While cart abandonment emails still perform the best during Black Friday with a 1.65% order rate, that’s a decrease of 31% compared to the rest of the year
  • Winback (or customer reactivation) orders increased 106% during Black Friday, compared to the rest of the year
  • Automated emails have up to 309% higher open rates and 455% better click rates than bulk newsletter campaigns
  • Sending a series of 3 automated emails can lead to 90% more orders (compared to single emails)
  • November has one of the lowest open rates of the year (15.7%), but has a great click rate (3.2%)
  • For the highest conversions (10% on average), marketers can ask for up to 3 pieces of information in their popups

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

According to Rytis Lauris, CEO of Omnisend: “This data is crucial for ecommerce marketers, as it helps them to carefully plan their email marketing strategy for the upcoming huge sales season, including Black Friday, Cyber Monday, and of course Christmas. The numbers suggest that during Black Friday, customer intent to buy is higher than average, but due to the increased competition, open and click rates are lower than average.”

The survey looked at:

  • the best-converting signup forms and popups, and how much information to ask for
  • the open, click and revenue rates for segmentation
  • the best time (hour, day, and month) to send email campaigns
  • the open, click and order rates for various automation workflows
  • Black Friday automated campaign metrics for 2017

Read More: Decoding The Current State of SDR Automation Platform Powered by AI

Google Marketing Platform May End ‘Church and State’ Separation in Programmatic (Here’s Why That’s Okay)

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Last month, Google surprised the adtech world by rebranding AdWords and merging two of its best-known brands — DoubleClick and Google Analytics — into what it now calls the Google Marketing Platform (GMP).

The move is a sign of how dramatically digital marketing has changed over the last few years.

Google first launched its cash-cow AdWords product in 2000, four years before Facebook arrived on the scene and seven before Twitter and the iPhone. It acquired Urchin in 2005, rebranding it to Google Analytics, and grabbed up YouTube in 2006, DoubleClick in 2007, and Invite Media in 2010, adding a display bidding exchange to its portfolio.

Hardly haphazard acquisitions, Google’s roadmap led squarely to this moment.

RETHINKING SEARCH

According to eMarketer, 2017 was the first year investments in display advertising exceeded those in search. In other words, money shifted away from AdWords, which represents roughly 70 percent of Google’s annual advertising revenue, and toward video and other rich-media display formats.

Search clearly remains vital to Google’s strategy, but the company has had to adapt to new realities. It has renamed DoubleClick Search to Search Ads 360 and enabled both Google and Bing ads to be managed from the same platform using algorithms not before available in AdWords. It has also divvied up AdWords into Google Ads (for SMBs) and Search Ads 360 (for enterprise) and integrated DoubleClick with Google Analytics 360. These are all nods to the shift in marketing budgets from TV to online, the emergence of social media as a primary channel, and the ability to track conversion rates and measure ROI across all channels.

THE END OF ‘CHURCH AND STATE’

A major implication of these shifts is that it effectively ends the traditional separation between media and analytics (commonly known in adtech as church and state).

Read More: CRM Data Is Still Numero Uno Block in Building “the Path to Sales Mastery”

In the past, it made sense that brands wanted to maintain a clear separation between the people who buy the media and those who measure its effectiveness – preventing the problem of ‘grading your own paper.’ With sizeable marketing budgets at stake, you want a team that can independently and objectively measure the ROI from media investments without any conflict of interest or alternative agendas.

Google Marketing Platform

With the arrival of the all-in-one GMP, this clear demarcation is gone. However, there is every indication that GMP has enough inherent transparency to reassure stakeholders and prevent conflicts. Just as important, GMP offers marketers much-needed tools for embracing the customer journey, attribution, and audience activation.

Read More:  Sales Call Analytics Is the Difference Between Winning and Losing Customers

GMP offers two key features that effectively obviate the need for separation between media and analytics:

CHECKS AND BALANCES IN MEDIA ALLOCATION:

Media traders and analysts alike can connect the search or display modules to analytics inside GMP, allowing everyone to view cost, impression, click, conversion, and ROI data and run different scenarios.

ADVANCED ANALYTICS FOR A COMPLEX MEDIA LANDSCAPE:

As the customer journey grows increasingly intricate, accurately measuring ROI across multiple platforms and channels becomes an even greater challenge.

GMP will also enable marketers to address some of the complexity and risk of juggling multiple partners to manage buying and reporting in separate silos. The world of digital marketing has become too complex and fast moving for walls to remain between media and analytics.

WHAT’S NEXT?

GMP’s unified reporting tools make it easier for marketers to measure post-click and post-view impact from programmatic display or video ads. In the past, programmatic analytics tools could only measure post-click value, often using a last-click attribution model and thus undercounting programmatic’s contribution.

That ability to see the full value of programmatic display or video (including post-view and post-click conversions and revenue) is a significant benefit of GMP.

The confluence of capabilities that enabled Google to launch GMP positions the tech giant well for a future where media and analytics are merged, silos give way to omnichannel marketing, and audience is king. Advertisers, agencies, and publishers will have to adapt to and embrace this new reality.

Read More: Why Delivering ABM-Focused Conversations at Scale to Your Customers Matters in the Buying Process

Serviceaide Names Abed Farhan Senior Vice President Of Sales And Field Operations

Farhan to Drive Adoption of Serviceaide’s Solutions that Enable Industry-Leading IT Service Management and Automation Through Artificial Intelligence

Serviceaide®, Inc., a global provider of IT service management solutions, today announced the appointment of Abed Farhan as Senior Vice President of North America Sales and Field Operations. Farhan brings an extensive track record of innovation and success and will be a key leader in Serviceaide’s drive to deliver better IT Service Management (ITSM) experiences by using artificial intelligence, natural language processing and machine learning in solving organizations’ most pressing service issues.

Serviceaide is pioneering the next-generation of IT service management. Earlier this year the company launched a breakthrough AI-powered virtual support agent called Luma that dramatically improves the automation and efficiency of handling service requests. Luma integrates seamlessly with many leading service management systems, as well as with Serviceaide’s full-featured service management suite.

Read More: Interview with Anil Kaul, CEO at Absolutdata

Serviceaide will greatly benefit from Farhan’s history of enabling success and providing energy and clarity to the teams he helps lead, including channel, direct sales, and services. Farhan will also leverage his proven ability to lead and scale business expansion, develop and implement effective growth strategies, and build high performing teams to drive sustainable revenue growth.

“Serviceaide is a leader in the Service Management industry, providing our customers with confidence that their IT resources meet the business needs of their organization and end-users,” said Wai Wong, CEO of Serviceaide. “We are building on that leadership and reshaping ITSM by marrying our world-class SaaS solution with the innovation of AI and big data. I am confident that Abed, with his breadth of experience, technology acumen and high-level strategic thinking, will be a key leader in helping Serviceaide usher our customers into a new era of ITSM.”

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

“I could not think of a better time to be joining Serviceaide as the company embarks on Re-Inventing IT Service Management with Artificial Intelligence,” Farhan said. “The ITSM industry is undergoing a huge transformation in order to provide users with a more efficient, effective and enriched solution and I am excited to be part of the company that is leading the charge of innovation and change.”

Over his career, Farhan has a strong history of incubating new businesses and building world-class sales teams. He is adept at strategic planning, business development, ecosystem development, M&A, complex OEM sales, and developing new monetization models and routes to market. Prior to joining Serviceaide, Farhan was Senior VP of Global Business Development & Alliances and Senior VP of Field Operations for Webtrends, a global leader in the web analytics industry. He serves as senior advisor to Citifyd, a Smart City AI SaaS platform company automating urban mobility applications. He has also held senior executive positions for such companies as Serena Software, EarthLink-New Edge Networks, and Telemedia Networks International.

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Salesforce Announces Largest Renewable Energy Agreement to Date, on Path to Achieving 100 Percent Renewable Energy

Salesforce to celebrate company’s commitment to sustainability and local community at the Global Climate Action Summit in San Francisco September 12-14

Salesforce (NYSE : CRM ), the global leader in CRM, today announced the company’s largest renewable energy agreement to date, the Bright Stalk Project, supporting 80 megawatts (MW) of new wind energy in Illinois—a critical milestone in the company’s ongoing sustainability journey. This 15-year virtual power purchase agreement (VPPA) builds upon the company’s previous two agreements, and further advances Salesforce’s commitment to reaching 100 percent renewable energy by 2022.

Salesforce is committed to harnessing the company’s culture of innovation to improve the state of the world and drive toward equality for all. The company has achieved net-zero greenhouse gas emissions globally and delivers a carbon neutral cloud to all our customers.

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Salesforce’s new investment in wind energy is expected to generate enough clean electricity to power more than 27,000 Illinois homes annually. The Bright Stalk Project, which is owned and will be operated by EDP Renewables, is scheduled to be completed by the end of 2019 and will also create hundreds of full-time jobs during construction and several permanent jobs during the life of the project.

Salesforce Steps Up at Global Climate Action Summit

As a major sponsor of Global Climate Action Summit (GCAS), taking place September 12-14 in San Francisco, Salesforce will join state and local governments, businesses and citizens from around the world to highlight the actions already underway, report on game-changing climate innovations, and catalyze bold new commitments to drive urgently needed climate change solutions.

Read More: Interview with Sandie Overtveld, Vice President Sales, APAC at Zendesk

In May 2018Christiana Figueres, Convenor of Mission 2020, issued a global challenge to the technology sector to dramatically “step up” climate action and drive down their company’s carbon emissions by 2020. In response to this challenge, Salesforce is proud to announce it has been working with a diverse group of companies to accelerate climate action within individual businesses, via their value chains and across the global economy, to help bend the curve of emissions by 2020. This group of companies are aligning behind a new declaration, and delivering a series of associated commitments that will be announced at GCAS on September 13 at 4pm PT.

Comments on the News:

  • “At Salesforce, we are committed to a sustainable future and healthy planet for everyone,” said Suzanne DiBianca, Salesforce executive vice president, corporate relations and chief philanthropy officer. “In addition to reaching Net Zero greenhouse gas emissions and delivering a carbon neutral cloud to all our customers, today’s announcement is a critical step toward our goal in powering our operations with 100 percent renewable energy by 2022. All of our commitments reinforce the notion that businesses are an important platform for change and should operate in a way that protects our planet for future generations.”
  • “We have a collective responsibility to raise ambition, scale up our actions and move forward faster together to safeguard the sustainable development goals and protect the inalienable right to life of our and future generations,” said Christiana Figueres, Convenor of Mission 2020. “It’s inspiring to see companies like Salesforce step up their commitments to climate leadership and I look forward to seeing additional future contributions as we all work together to secure a turning point on greenhouse gas emissions by 2020.”
  • “EDP Renewables applauds Salesforce’s commitment to powering its operations by renewable energy sources,” said JoãManso Neto, EDP Renewables CEO. “Investments by corporate purchasers like Salesforce continue to drive the growth of EDP Renewables’ North American platform as well as the wind industry as a whole.”

Read More: CRM Data Is Still Numero Uno Block in Building “the Path to Sales Mastery”