— Fantasy-Sports Gamification Solution Boosts CX, EX, and Business Results for Remote and Office-based Customer Care, Support, and Sales Organizations — TouchPoint One, the leading provider of employee engagement and performance management solutions for contact centers, announced pre-season preparations for
Capacity’s new AI-powered platform can help SaaS companies deflect 90% of the most-asked questions Capacity, a conversational AI-powered automation platform, has announced a new support automation platform for SaaS companies. Using the power of AI, Capacity’s platform can help SaaS
Körber, an international technology group, has signed an agreement to purchase enVista’s platform of Enspire Commerce™ omnichannel solutions, including its order management system (OMS), and its freight audit and payment (FAP) service. enVista’s capabilities expand Körber’s portfolio to enable businesses
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