Spanish-speaking agents now have access to bilingual conversation excellence features to drive conversions, maintain compliance, and improve customer experiences Balto, the #1 real-time guidance platform for contact centers with over 140 million guided conversations worldwide, announced that its flagship product,
69% of SMBs report their organizations face critical and expanding cybersecurity threats, making 24/7 coverage essential to mitigating cyberattacks Pondurance, a leader in Managed Detection and Response (MDR) services, announced today findings from a commissioned study conducted by Forrester Consulting
International Data Corporation (IDC) published an IDC Innovators report profiling three vendors offering solutions to streamline edge deployments and data collection at the edge. The three companies are: Elisity, IoTech, and Losant. Digital-first organizations are increasingly utilizing data-collecting infrastructure that
Brought to you by
To repurpose or use any of the content or material on this and our sister sites, explicit written permission needs to be sought.
