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Bazaarvoice Appoints Joe Rohrlich as Chief Revenue Officer

Bazaarvoice, Inc. announced that it has named Joe Rohrlich as Chief Revenue Officer (CRO). Previously the General Manager and Executive Vice President of Bazaarvoice’s European and Asia-Pacific business, he will now be responsible for leading the company’s global sales, marketing and client success teams.

“Joe brings an unparalleled level of strategy, creativity and professionalism to Bazaarvoice and his new position as CRO. His customer success track record and sales guidance over the past nine years have been instrumental in our continued expansion,” said Joe Davis, CEO, Bazaarvoice. “Joe leads with the industry expertise that allows us to meet and exceed our clients’ evolving demands. I am confident that his leadership will foster global collaboration and continue to help our clients thrive in the constantly changing digital world.”

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 With Bazaarvoice since 2010, Rohrlich led the global client success organisations before his appointment as the General Manager of the company’s European and Asia-Pacific operations. Under his leadership over the last two years, Bazaarvoice saw double-digit growth in its revenue and customer base in EMEA and APAC. Moving forward, he will continue this momentum and oversee the next chapter of growth and evolution for Bazaarvoice’s business, including strategy for product innovation, network syndication expansion, and strategic acquisitions. Rohrlich will be based out of Bazaarvoice’s headquarters in Austin, Texas.

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 “Throughout my nine years at Bazaarvoice, I have had the unique opportunity to work closely with many of our clients around the world, and I understand their challenges in this dynamic environment,” said Rohrlich. “I am excited to build on our position as the market leader in ratings and reviews software by expanding our global network of clients and continuing to drive value for brands, retailers, and consumers.”

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Salesforce AppExchange Publishes Accusoft’s New Ontask Application

The New Release Allows Sales Teams to Effortlessly Execute Tasks Pertaining to Contract Management

Accusoft announced, that the company is releasing a new App available exclusively on the Salesforce AppExchange.  The application is tailored to simplify contract management for sales teams. Previously, Accusoft had released an editing software intended to make enterprises equip with superior document handling capabilities.

Now with the new App, sales teams can streamline –

  • Generating contracts, quotes, and agreements
  • Tracking contracts, quotes, and agreements
  • Reviewing contracts, quotes, and agreements

“OnTask is a document automation platform, backed by over 25 years of Accusoft’s document imaging expertise. We’re proud to announce that this powerful and flexible integration helps you standardize the process, reduce risk, and ultimately increase your sales team’s productivity,” says Jack Berlin, CEO of Accusoft.

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When OnTask is plugged into Salesforce, brands can track the status of an agreement in real-time. Furthermore, they can view contracts associated with user data available on Salesforce’s database. Online collaboration is also possible for documents that are being simultaneously edited between two or more people. The best part — Signatures can be taken on these digital contracts using any device.

“OnTask allows all stakeholders to follow the contract throughout its entire lifecycle, from creation to final approval. When you’re negotiating and executing contracts seamlessly online, you can spend more time and resources on what’s most important to you—your customers,” said Steve Wilson, VP of Product at Accusoft.

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This is meant to benefit businesses that require faster handling of a large volume of contracts. The integration is meant to simplify the entire process as Salesforce users will now have no need to toggle between separate apps — A CRM and a contract management software.

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Data Privacy Moves to Top of the Priority List for Advertisers

IAS Industry Pulse Report Explores Top Priorities and Opportunities For 2019

Fifty-six percent of advertisers who participated in Integral Ad Science (IAS) Industry Pulse Report said data privacy is number one on their list of priorities for the coming year. Demand for consistent measurement across platforms is a close second followed by brand safety and ad fraud.

It is no surprise that data privacy has surpassed the usual suspects as a focus – the advent of GDPR in the EU and the emergence of The California Data Privacy Act have created a deeper sense of urgency around the topic. Most marketers want to be effective and provide a great experience for consumers, but what that means has changed. It’s not just that they need to prove ROI, while ensuring their ads are seen by real people in the right context, they also need to stay in front of the emerging regulations around the data they use to reach and engage consumers.

“Marketers have the real challenge of balancing two sides when it comes to data. Consumers want to know a company is dedicated to protecting their personal data but also want to experience the brand in a highly customized way,” said Maria Pousa, CMO, IAS. “Finding that fine line is something that we as marketers are still navigating.”

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One SVP of a Global Media Agency shared, “With new data privacy policies in 2019 in U.S., old measurement solutions and challenges need to evolve to accommodate data privacy concerns.”

This perspective reflects the connection between data privacy and their second highest priority: 47% of advertisers said the need for consistent metrics across platforms is critical to them. Advertisers have access to more data and insights than ever before, but to comprehend and use that data, they spend a great deal of time understanding how all the various metrics available will work together to create a media plan.

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An analyst from a major electronics organization emphasized this point: “Cross-device measurement and multi-touch attribution go hand in hand. They are huge opportunities in terms of increasing [our] ability to record and prove the worth of media.”

The IAS Industry Pulse report provides insight into the emerging trends, technologies, opportunities, and priorities that will drive change in digital advertising in 2019. The results are based on a sample of over 900 participants comprised of digital advertising professionals representing brands, agencies, publishers, and ad tech vendors collected over a 4 week period in November of 2018.

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Gartner Says Global IT Spending to Reach $3.8 Trillion in 2019

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All Segments Forecast to Exhibit Growth in 2019 Despite Recession, Brexit Threat

Worldwide IT spending is projected to total $3.76 trillion in 2019, an increase of 3.2 percent from 2018, according to the latest forecast by Gartner, Inc.

“Despite uncertainty fueled by recession rumors, Brexit, and trade wars and tariffs, the likely scenario for IT spending in 2019 is growth,” said John-David Lovelock, research vice president at Gartner. “However, there are a lot of dynamic changes happening in regards to which segments will be driving growth in the future. Spending is moving from saturated segments such as mobile phones, PCs and on-premises data center infrastructure to cloud services and Internet of Things (IoT) devices. IoT devices, in particular, are starting to pick up the slack from devices. Where the devices segment is saturated, IoT is not.

“IT is no longer just a platform that enables organizations to run their business on. It is becoming the engine that moves the business,” added Mr. Lovelock. “As digital business and digital business ecosystems move forward, IT will be the thing that binds the business together.”

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With the shift to cloud, a key driver of IT spending, enterprise software will continue to exhibit strong growth, with worldwide software spending projected to grow 8.5 percent in 2019. It will grow another 8.2 percent in 2020 to total $466 billion (see Table 1). Organizations are expected to increase spending on enterprise application software in 2019, with more of the budget shifting to software as a service (SaaS).

Table 1. Worldwide IT Spending Forecast (Billions of U.S. Dollars)

2018

Spending

2018

Growth (%)

2019

Spending

2019

Growth (%)

2020 
Spending

2020 
Growth (%)

Data Center Systems 202 11.3 210 4.2 202 -3.9
Enterprise Software 397 9.3 431 8.5 466 8.2
Devices 669 0.5 679 1.6 689 1.4
IT Services 983 5.6 1,030 4.7 1,079 4.8
Communications Services 1,399 1.9 1,417 1.3 1,439 1.5
Overall IT 3,650 3.9 3,767 3.2 3,875 2.8

Source: Gartner (January 2019)

Despite a slowdown in the mobile phone market, the devices segment is expected to grow 1.6 percent in 2019. The largest and most highly saturated smartphone markets, such as China, Unites States and Western Europe, are driven by replacement cycles. With Samsung facing challenges bringing well-differentiated premium smartphones to market and Apple’s high price-to-value benefits for its flagship smartphones, consumers kept their current phones and drove the mobile phone market down 1.2 percent in 2018.

“In addition to buying behavior changes, we are also seeing skills of internal staff beginning to lag as organizations adopt new technologies, such as IoT devices, to drive digital business,” said Mr. Lovelock. “Nearly half of the IT workforce is in urgent need of developing skills or competencies to support their digital business initiatives. Skill requirements to keep up, such as artificial intelligence (AI), machine learning, API and services platform design and data science, are changing faster than we’ve ever seen before.”

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More detailed analysis on the outlook for the IT industry is available in the complimentary webinar “IT Spending Forecast, 4Q18 Update: What Will Make Headlines in 2019?”

Gartner’s IT spending forecast methodology relies heavily on rigorous analysis of sales by thousands of vendors across the entire range of IT products and services. Gartner uses primary research techniques, complemented by secondary research sources, to build a comprehensive database of market size data on which to base its forecast.

The Gartner quarterly IT spending forecast delivers a unique perspective on IT spending across the hardware, software, IT services and telecommunications segments. These reports help Gartner clients understand market opportunities and challenges. The most recent IT spending forecast research is available to Gartner clients in “Gartner Market Databook, Q418 Update.” This quarterly IT Spending Forecast page includes links to the latest IT spending reports, webinars, blog posts and press releases.

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Mr. Lovelock will provide further analysis on the key drivers of the IT market at the Gartner Tech Growth & Innovation Conference taking place June 3-5 in San Diego, CA and June 12-13 in London. The Conference is the premier event for technology providers to learn about the latest trends and tools, innovation predictions, positioning and thought leadership.

BlackBerry Appoints Bryan Palma as President and Chief Operating Officer

BlackBerry Limited deepened its executive bench today with the appointment of Bryan Palma as President and Chief Operating Officer.

Starting today, Palma will be responsible for the Company’s core product and services that serve as the foundation for its strategy to secure the Enterprise of Things (EoT). This includes people, processes, and ‘things’ – from connected cars and smart speakers to documents, emails, and the data that flows between. Palma will oversee the BlackBerry Technology Solutions, Enterprise Software and Services, and Mobility Solutions teams, and will report directly to John Chen, Executive Chairman and CEO. Intellectual property and licensing will continue to operate separately, as will Cylance once the acquisition is complete.

“I’m proud of the company’s financial stability and the progress we have made advancing our EoT strategy with the Spark platform,” said Mr. Chen. “Bryan is an excellent addition to our team given his proven experience delivering growth for strategic industry providers. This key addition to the BlackBerry team will best serve the company’s focus on EoT, integrating Cylance, and expanding our licensing business.”

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Palma comes to BlackBerry with nearly 20 years’ experience delivering rapid growth at some of the world’s largest and respected organizations such as Cisco, Boeing, Hewlett Packard, PepsiCo and the United States Secret Service. Most recently, he was Cisco’s Senior Vice President and General Manager of customer experience for the Americas where his team helped customers design, build, and operate a global portfolio of network, security, collaboration, IoT, data center, and cloud services. Prior to Cisco, Palma was the Vice President of Cyber and Security Solutions at Boeing, where he was responsible for the cyber security solutions portfolio, which included offensive cyber security, critical infrastructure protection, cyber security software, and managed security services. Palma holds a bachelor’s degree from the University of Richmond, and master’s degrees from Duke University’s Fuqua School of Business and the University of Maryland.

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“I couldn’t be more excited to join BlackBerry at this pivotal time in the industry,” said Palma. “As the world becomes exponentially more connected, enterprises and governments around the world need a trusted provider of security and data privacy, and I am confident that provider is BlackBerry. I look forward to working closely with John and the leadership team to deliver the market-leading intelligent security and connectivity solutions organizations need.”

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Slync Bolsters Leadership with Chief Strategy Officer and New Global Sales Director Appointments

Thomas Wrobleski joins from Korn Ferry to be Chief Strategy Officer and Ryan Manero joins from Elementum to become Global Sales Director

Slync, the intelligent platform for shipping, logistics and the supply chain has appointed international supply chain expert Thomas Wrobleski from its advisory board to Chief Strategy Officer. Wrobleski, formally the Executive Vice President of Global Strategic Accounts at Chainalytics, brings extensive supply chain and large-scale business transformation experience to the Slync team.

“I’m very excited to join the Slync team at such an important time in the history of our company,” said Wrobleski. “We are poised for significant growth commercially that will further strengthen our product offering in the marketplace and drive significant value for our customers.”

Wrobleski is known for his advisory services across the entire value chain, with a strong focus on applying Lean practices. Wrobleski was previously a Senior Client Partner at Korn Ferry working with their largest clients around the world. His experience includes senior roles at A.T. Kearney, Capgemini Consulting and Alix Partners. Wrobleski has led numerous, large-scale transformation projects for Fortune 500 big-box retailers, CPG manufacturers and distributors throughout his career.

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“Tom’s vast supply chain expertise and cross-functional global business experience has been valuable to us as an advisor and I am thrilled to have him involved full-time,” said Chris Kirchner, Chairman, CEO and Founder of Slync. “Tom has been focused on the supply chain throughout his 20+ year career and his experience will be valuable for Slync and most importantly, our customers around the world.”

Ryan Manero joins Slync after several years as a leading revenue generator and account leader at Elementum. He will become the Global Sales Director at Slync working on key accounts and leading growth in all global markets.

“I’m thrilled to join Slync to help companies modernize the way they interact and exchange value throughout the global supply chain,” said Manero. “Slync’s platform enables new levels of automation and interaction using flexible data ingestion, workflow engines and AI driven insights. Finally, the industry will have a true supply chain platform.”

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Manero has been a top revenue producer for leading supply chain technology companies throughout his career, working with Fortune 500 and global multinational customers. He was a consistent top performer during his nine years with GT Nexus, where he also ran the high-tech and electronics segment. Early in his career, Manero worked in the logistics sector for Panalpina and other logistics companies.

“Ryan is a perfect fit on our team of world class problem solvers and industry experts,” said Kirchner. “His experience with other firms in our space and knowledge of customers around the world will be a great asset as we continue to deliver our best in class platform to market. I am excited to have him on board.”

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Alfresco Adds Major Extensibility Features to its Open Source, Process-Led, Low Code Application Development Framework

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Extension to framework will allow development of future proofed, custom apps

Alfresco, a leading open source provider of process automation, content management, and information governance software, has announced the availability of the latest release of its ADF 3.0 (Application Development Framework) during its annual developer conference, DevCon 2019, in Edinburgh, Scotland.

John Newton, Alfresco Chief Technology Officer and Founder, noted: “We are focused on helping our customers create, access, and exchange business-critical information in the most agile and secure ways possible. To this end, we added some major extensibility features to our Alfresco ADF to simplify the path to building modern, content-rich web apps rapidly and securely. The foundation of a digital business is the data it uses and the content it exploits across a network of applications and platforms.”

The Alfresco ADF enables developers to rapidly build custom web apps that deliver outstanding user experiences and personalized customer journeys using the Alfresco Digital Business Platform. It provides a rich set of reusable Angular-based UI (user interface) components and services, command-line tooling, and client APIs (Application Programming Interfaces) that surface Alfresco process, content and governance services.

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According to Forrester¹, “a focus on customer journeys requires much greater attention to user experience and application design to ensure users stay engaged and the business realizes benefits. Why? The higher level of automation for customer journeys and experiences will lead to many more employees using process applications.”

John Newton continued: “We believe a digital business needs more than a content repository, it needs a Digital Business Platform that developers can extend and customize to meet the needs of their enterprise. Alfresco provides such a platform that people can easily collaborate on content most relevant to them as well as move between the apps they use with ease to complete their work. Enterprises today need a single source of truth for information across their end-user apps and back-end systems. That’s the power of process-led, cloud-native content management – a single platform to manage, secure, and collaborate on content.”

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ADF 3.0 extends Alfresco’s content market leadership with significant performance enhancements designed to increase user satisfaction and adoption, serve up deeper insights securely, and connect content, processes and people more rapidly. ADF 3.0 new functionality includes:

  • Significant Extensibility
    Developers will now be able to extend the main ADF components with their own code. This new extensibility mechanism makes it easier to maintain code customizations while remaining up-to-date with the latest ADF versions. By including this new extension framework, developers can isolate their custom work and easily upgrade (“future proof”) to later versions of ADF without losing their original code. Taking advantage of this new extensibility mechanism, Alfresco partners, such as Zia, Wipro, Geolang and Snowbound, have extended ADF by adding additional components leveraging AI (Artificial Intelligence), Machine Learning, Blockchain and Digital Signature to deliver customer-centered digital transformation.
  • App Performance With Javascript API in Typescript
    Alfresco has rewritten the Javascript API in Typescript so that packaging of App Source Codes is optimized for better performances. Typescript, designed for large app development, is also supported by Angular and uses it as its primary language. This ensures significant performance improvements of ADF apps when deployed in production.
  • Support for Activiti 7.0
    Alfresco’s ADF 3.0 now supports the newest version of the cloud-native, open source BPM project, Activiti 7.0. Developers can leverage ADF to rapidly build process-led, custom web applications using Activiti. With a cloud-native, microservices-based architecture plus a modern user interface developer kit within ADF, the Activiti community is armed with a powerful toolkit in the world of digital process automation
  • Support for Angular 7.0
    With the support for Angular 7.0, developers will gain immediate access to the performance improvements and several major improvements and new design features comprising Virtual Scrolling, Drag and Drop, and many others.

Newton added: “Creating apps that delight the customer in the user’s digital journey requires designing an experience that generates positive emotions at multiple points along that journey. There are a few ways to do this, but the most important one is to provide a meaningful experience that intuitively connects with the customer by developing ‘fit-for-purpose’, relevant apps that create higher engagement and positive customer behavior. With the customer at the center of any digital transformation, developers can use the Alfresco ADF to rapidly build ‘delight-driven’ functional apps that positively influence customer behavior.”

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DevCon 2019

DevCon 2019 is the forum where Alfresco’s growing community of developers, partners, and users from around the world come together to connect, network, collaborate and learn. This year’s event focuses on major new capabilities for the Alfresco Digital Business Platform.

As part of the more than 60 scheduled technical sessions, ADF 3.0 will be explored in both technical and product roadmap presentations, illustrating the benefits of migrating to the latest editions of the Alfresco Digital Business Platform. Presentations will include “Extensibility for ADF Applications” by Alfresco Applications Platform Developer Denys Vuika and “Let’s Play with ADF 3.0,” an exploration of the extensibility features in the new Alfresco Digital Workspace (ADW), presented by Alfresco’s Eugenio Romano, an architect and full stack developer.

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Agiloft to Exhibit Award-Winning Contract Lifecycle Management Suite at Legaltech

Industry leading CLM software provider fully integrates corporate litigation, case and contract management processes

Agiloft, Inc., a trusted provider of agile business process software, announced that it will be exhibiting the Agiloft Contract Management Suite at Legaltech in New York CityJan. 28-31. Legaltech is the largest legal technology event of the year where law professionals evaluate legal and document management software and discuss technology trends and drivers in the legal industry. Agiloft will be exhibiting and providing demonstrations during the conference, which will take place at the New York Hilton Midtown in Manhattan.

Agiloft empowers corporate legal teams to create transparency in their organizations’ contracting processes. Its deep configurability provides unparalleled control over legal processes and workflows, allowing decision makers to better realize their organizational objectives. Agiloft was recently named PC Magazine “Editor’s Choice” for contract management software for the fourth year in a row. Leading industry analyst firm Spend Matters also recognized Agiloft as the Value Leader in its 2018 Contract Management SolutionMap.

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“Agiloft’s powerful contract management solution helps corporate legal professionals to mitigate their contract compliance risk, drive consistency and best practices in document assembly, and automate even the most complex review and approval processes,” said Mike Alford, Director of Enterprise Sales at Agiloft. “We’re excited to be among the legal industry’s best and brightest discussing our latest integration capabilities with enterprise systems like Salesforce and advancements in applying artificial intelligence to the contract management challenges of large organizations.”

With contract management software, in-house legal departments can improve vendor quality, billing and negotiation processes with integrated vendor management. They can eliminate data silos and align relationships across departments with one fully extensible application that enables their organizations to execute their strategic plans with business process automation that supports their vision.

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“We needed a system that tracked, alerted, automatically generated contracts, recorded and assigned ownership, linked every NDA to the requester, and established a process that left no room for questions,” said Henry Sire, Associate Counsel at FuelCell Energy. “Ultimately, it came down to Agiloft’s extraordinary customization and versatility… Agiloft had the functionality to do everything we needed now and in the future.”

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Liquidation Sale of Zwoop E-Commerce

The Joint & Several Liquidators of Zwoop Limited are pleased to offer the Zwoop e commerce system and brand for sale. Mavis Tan and Simon Blade from Control Risks have been appointed as Liquidators of the sale.

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The Zwoop System is a consumer-oriented software tool that provides the solution to the key problems affecting online sales today. Zwoop  has a long term vision to provide users with a “complete shopping assistant” allowing users to:

  • Shop and check out instantly with 1 click from 100% of e commerce websites on the internet
  • Find the best possible price for any product from any merchant
  • Find alternative similar products with better prices or with better shipping conditions
  • Purchase any product just by taking a picture of it or an advertisement

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Using artificial intelligence and deep machine learning to continually interrogate and interpret every merchant site, Zwoop has unique insight into the entire e-commerce landscape – including price, variations, availability and shipping options.

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Nuxeo Announces the Latest Edition of its Modern Content Services Platform

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LTS 2019 Features a Fully-Trainable AI Framework, Intelligent Integration and Content Federation Improvements, and More

Nuxeo, the leading cloud-native Content Services Platform (CSP), announced the immediate availability of LTS 2019, which delivers the latest features and functionality to the low-code Nuxeo Platform.

With major enhancements in areas such as artificial intelligence (AI), integration to leading productivity and creative applications, and extended content connectivity options, LTS 2019 reinforces Nuxeo’s focus on helping enterprises transform their businesses with content and data.

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“Nuxeo has long been a widespread exponent of artificial intelligence and LTS 2019 delivers cutting-edge capabilities that raise the stakes in the AI game for CSP vendors,” said Chris McLaughlin, chief product and marketing officer at Nuxeo. “The improvements we’ve made in AI and other areas enable us to deliver the industry’s most modern and extensible Content Services Platform, but they’re only the beginning. With a move to a continuous delivery mechanism in 2019, we’re striving to ensure that new features will be rolled out even faster than ever before.”

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Updates and enhancements featured in LTS 2019 include:

  • Strengthened AI framework. A streamlined pipeline is now available to make building and training AI models much more accessible. Nuxeo customers can employ custom data models as well as train 3rd party AI engines (i.e., Google Vision, Amazon Rekognition or Amazon Comprehend) on their own data sets to deliver real business insights, even on business-specific content.
  • Federation Blob Provider: The Nuxeo Platform can now manage binary content “in place” (i.e. content stored in external ECM or EFSS systems). In addition to extending Nuxeo’s content federation strategy, this enables its customers to get all the benefits of a modern CSP (scale, search, workflows, automation, permissions) without the cost and pain of forced migrations.
  • Office365 Integration: Nuxeo users can now benefit from advanced metadata management capabilities, deep AI functionality, powerful search, permissions management, and more – all while transparently editing files from within the Office 365 suite.
  • Enhanced Annotation Capabilities: LTS 2019 includes enhanced capabilities for annotations, including the ability for users to annotate office documents, images, videos, and PDFs for review/validation processes or for media enrichment.
  • New Adobe CC Connector: A new Adobe Creative Cloud connector has been rebuilt from the ground up to improve the user experience and leverage the full capabilities of Adobe CC 2018.
  • Pluggable Accelerated Transfer for Upload Services: Nuxeo can now be easily plugged into any direct upload service that provides file or object transfer acceleration. As a result, Nuxeo users will enjoy faster uploads of large content assets like 4K video files via Web UI (the Nuxeo Web client). Transfer acceleration is now available for AWS S3, and connections to additional services can be easily created (such as for Azure or other specialized vendors).
  • Identifying Similar Content: Nuxeo now supports “More Like This” type queries, which enables intelligent searches across a repository for content that’s close to the content of a given image, document, case or other business object. This is particularly useful in case management projects where finding similar cases can reduce resolution time.
  • Bulk Actions Framework: Nuxeo has streamlined bulk operations with a Bulk Action Framework built on a Kafka-based streaming infrastructure. This allows customers to execute custom actions on millions (or even billions) of content items easily, and in a highly-scalable and robust manner. This can be particularly useful for enterprises that have high-availability solution requirements, or that have specific needs around bulk or volume processing of content or data.

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