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convedo Selects Blue Prism to Bring Intelligent Automation and Document Processing Services to the Cloud

Content Sharing

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May 24, 2019

convedo Selects Blue Prism to Bring Intelligent Automation and Document Processing Services to the Cloud

Partnership Combines Digital Workforce and Intelligent Document Processing Capabilities into Fully Managed SaaS Offering for Customers

Further enabling easy and flexible access to the latest intelligent document process capabilities, convedo announced a partnership with Blue Prism, a global leader in Robotic Process Automation (RPA) software. The partnership will see convedo’s Intelligent Capture Cloud solution and Blue Prism’s connected-RPA integrated and delivered into a single fully managed Software as a Service (SaaS) offering.

This offering will make it easier for customers to automate and analyze content-centric processes involving images, documents, physical mail, screen scraping, machine and handprint, barcodes and other communications. Unstructured data is handled effortlessly through convedo’s Intelligent Capture Cloud solution, which is powered by IRIS technology from Canon, and then handed off to a Blue Prism digital worker that can read, understand and contextualize the data to be executed upon in a process. convedo focuses on applying Artificial Intelligence (AI) technologies such as OCR and machine learning technologies to identify and classify content and extract data – all while continuously learning from human input.

“We are bringing new intelligent automation capabilities to the cloud with Blue Prism which help will accelerate customer adoption of our respective technologies,” says Sascha Cutura, CEO at convedo. “We were looking to partner with the proven leader in the RPA market which is why we selected Blue Prism. Our enterprise customers are looking to explore what’s possible with a digital workforce and we’ve delivered a flexible SaaS offering. This is truly a better together story. Working with Blue Prism will be a game changer for us.”

Henning Krause, Vice-President, Channel Partnerships EMEA for IRIS Canon, adds, “We are delighted with our partnership with convedo in the area of RPA. Together, we strive to optimize document and information automation in ways that were unimaginable in the past.”

Organizations now have access to a fully managed, customizable intelligent automation solution being delivered in an easier more consumptive SaaS model. This offering gives customers more flexibility in the way they:

Automate and analyze content centric processes involving images, documents, texts, communications, emails, handwritten and paper letters
Use AI and machine learning to deliver high quality OCR and self-learning capabilities
Sustain, measure and adapt digitalization processes over time

Users can buy a traditional on premises or cloud-based licensing model or opt to go with a no upfront licensing costs. They can buy a per-scan, per click, or volume of scans to use over a 12-month period, managed monthly. As a result, organizations can have a SaaS program where data is uploaded to a web portal, gets processed and pushed out locally installed.

Since June 2013, the Canon Group has used IRIS to help customers drive more innovation and find new ways to be more competitive. By capturing, managing, storing, sharing, preserving and delivering information, convedo uses the same capabilities to provide a fully integrated document management solutions that enable intelligent routing of inbound documents to the right department and seamlessly connect with back-end systems, for businesses that run more efficiently and effectively.

Asperii Announces the Opening of Its London Office

Mobile & Field Sales Enablement

STS News Desk

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May 24, 2019

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Asperii Announces the Opening of Its London Office

Asperii is a leading Salesforce Service Cloud partner specializing in advanced Field Service Management solutions

Asperii, a leading Salesforce partner specializing in field service management, announced that it is opening a London office to provide services to its growing UK client base.

The move is part of an expansion by Asperii to answer the global demand for its services, and includes the opening of a US office and a planned office in Germany.

“We are seeing an unparalleled surge in local demand for Field Service Lightning and for Asperii’s expertise,” says Yaniv Butel, Asperii’s Co-CEO. “In the last four years we have completed a substantial number of UK projects ranging from multinational media corporations to utility companies to facilities management.”

“In light of this demand, we decided to expand our presence with a local team of experts that will work to provide top service for our new clients.”

Asperii has recently completed an investment round by the Aman Group to fuel its global expansion in the Service Cloud market. The new office will be managed by Stephen Ramsden who leads the Aman Group activity in the UK.

“Asperii is a fantastic group of people with great passion for what they do”, says Mr. Ramsden. “In a top-heavy UK consulting market, Asperii stand out with their hands-on approach and high number of technologists that are super focused on achieving results for the customer. It is easy to see why they are doing so well.”

Webinars Emerge As Top Learning Format For B2B Professionals

Content & Collaboration

STS News Desk

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May 24, 2019

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Webinars Emerge As Top Learning Format For B2B Professionals

BrightTALK, the leading B2B content and demand marketing platform, announced the findings of a large-scale benchmark report of how professionals engage with online videos and webinars. The report analyzes the viewing patterns and preferences of 8 million professionals across IT, finance, HR, sales, and marketing functions. This year’s survey sought not only to establish performance benchmarks for content on BrightTALK, but also to uncover how and why highly educated professionals engage with corporate content.

BrightTALK’s audience in 2018 came from a diverse global mix of countries and organizations, with a significant proportion of new users coming, respectively, from North America (48 percent) and large enterprises with more than 5,000 employees (31 percent). More significantly, an overwhelming majority of surveyed professionals held senior managerial positions in their respective organizations. Thirty percent held director and above titles, with an 11 percent holding C-suite authority. With this demographic breadth, the survey findings offer a comprehensive snapshot of the B2B decision-making community and provide telling insights into how B2B marketers can effectively create demand gen campaigns through webinars and online videos.

Among the survey’s key findings:

More than 77 percent of the survey’s B2B participants spend at least 2 hours per week engaging with content for professional growth.
Webinars are the No.1 preferred type of B2B content (91 percent) among surveyed professionals, far outweighing industry articles (60 percent), whitepapers (48 percent), and blog posts (42 percent).
More than 54 percent of the B2B participants engage with online webinars and talks on a weekly or daily basis.
A full 84 percent of surveyed professionals interact with B2B video content to stay up to date on what’s happening in their industries, and nearly half do so to solve specific organizational problems or issues.

The survey is part of BrightTALK’s tenth annual benchmarks report, demonstrating the consistent growth of B2B content marketing campaigns driven by webinars and videos. Between 2018 and 2019, BrightTALK’s platform saw a 20-percent increase in content shared and a 30-percent jump in content created.

“As we continue to diversify and redefine webinars with innovative forms of interactive video content, online talks, and live events, it is exciting to see positive growth across all engagement metrics on our platform,” said Paul Heald, CEO and co-founder of BrightTALK. “Year after year, we have seen that providing engaging, informative, and helpful content is B2B marketers’ most powerful weapon in building authentic connections with their prospects.”

Zilliant Showcases End-To-End Pricing and Sales Growth Capabilities at MindShare 2019

STS News Desk

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May 24, 2019

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Zilliant Showcases End-To-End Pricing and Sales Growth Capabilities at MindShare 2019

Customers from around the globe attend Zilliant’s annual user conference

Zilliant, the industry leader in AI-driven pricing and sales growth solutions, hosted its annual MindShare user conference last week in Austin. The company welcomed customers from around the world to share their experiences with Zilliant’s end-to-end suite of SaaS-based Price Management & Optimization and Sales Growth solutions.

Attendees participated in keynotes, breakout sessions and hands-on product workshops over three days.

“It’s an honor to host such a wide array of innovators – longtime customers, companies evaluating Zilliant technology, strategic partners, industry experts – in our hometown,” said Zilliant CEO Greg Peters. “The steep challenges faced by B2B organizations every day are being met head on by our customers, who have harnessed the power of their data and are using Zilliant’s intelligent technology to their advantage.”

MindShare focused on distributors, manufacturers and service providers dealing with a rapidly changing business landscape across various industries, with topics such as:

B2B eCommerce disruption
Adopting a Pricing Center of Excellence
Digitization and optimization
Pricing modes and methods
Distributor / manufacturer partnerships
Omnichannel pricing

“When disruptors, like Amazon, are duplicating parts of your value proposition, you need to duplicate parts of theirs,” said Ian Heller, President & COO of Modern Distribution Management in his message to attendees. “Traditional B2B companies must scale with technology and become more comfortable doing business online, while offering services that are hard for disruptors to digitize.”

A common theme was Zilliant’s comprehensive ability to solve pricing and sales problems big and small, from price list management to advanced, actionable AI-driven pricing and sales guidance.

“We wanted to create a data-driven culture as part of our digital transformation journey,” said Mike Eppes, Managing VP of Parts at Rush Enterprises. “Zilliant has become our data science backbone for our parts operations, serving as the nexus for many of our IT systems, from CRM to eCommerce. As a result of using Zilliant’s solutions, we are achieving higher revenue and profits and are better able to anticipate our customers’ needs.”

MindShare featured interactive deep dive sessions led by veteran Zilliant customers. A&O Johansen, a major distributor of technical installation materials and tools in northern Europe, spoke about the real business results they achieved with Zilliant.

“We have a very complex environment as both a B2B and B2C provider. The ripple effect of eCommerce down the buyer chain caused inconsistent pricing across channels,” said A&O Johansen CRM Consultant Nadia V. Nielsen. “Zilliant’s Price IQ solution allowed us to align our prices and roll them out with an optimized, omnichannel B2B2C approach.”

IDC’s Research Director for Digital Business Models and Monetization, Mark Thomason, delivered the keynote on business model issues, trends and the challenge of managing pricing in an increasingly global and digitized world.

“Using automated pricing technology, such as from Zilliant, is critical to addressing these challenges at scale. Zilliant was named a Leader in the 2018 IDC MarketScape for B2B Price Optimization Applications, and Zilliant customers rated Zilliant very highly in value delivered,” said Thomason.

His 2018 report awarded Zilliant with the following plaudits:

Shortest time-to-value
Highest return on investment
Best customer satisfaction

Don’t Get Left Behind: The Business Risk And Cost Of Technology Obsolescence

Buyer Insights

STS News Desk

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May 24, 2019

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Don’t Get Left Behind: The Business Risk And Cost Of Technology Obsolescence

A new study by MIT Technology Review Insights in association with Oracle finds that companies that have a better understanding of the cost of continuing to operate legacy systems versus shifting to the cloud can make appropriate technology investment decisions. And, when organizations consider the cost of technology obsolescence fully, the urgency of cloud investments for continued viability and productivity gains becomes clear. The report describes a growing gap between companies using legacy systems, compared with those using emerging technologies delivered in the cloud, such as machine learning, artificial intelligence, blockchain, and more.

“When organizations carefully weigh the cost and benefits of cloud investments, our research shows that many companies find that the use of cloud services can actually reduce the cost and raise productivity, with benefits growing over time,” says Mindy Blodgett, senior custom editor, MIT Technology Review.

The global research, based on extensive analysis and nearly a dozen interviews with business leaders and industry observers, finds that:

Cloud computing will be mainstream in more than 90 percent of large global companies within three years.
The use of cloud services accelerates business transformation via new technologies that are designed for optimal use in the cloud.
Companies need to move to the cloud to enable business opportunities.
Organizations that resist investing in cloud may find their margins squeezed or growth slowed.

Motionloft named a 2019 Gartner “Cool Vendor” in Location Services and Applications

Data Visualization

STS News Desk

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May 24, 2019

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Motionloft named a 2019 Gartner “Cool Vendor” in Location Services and Applications

Motionloft is Recognized in the Cool Vendor report which highlights interesting, new and innovative vendors

Motionloft, a leading provider of precise indoor and outdoor data analytics solutions, announced it has been named in Gartner’s May 2019 Cool Vendors in Location Services and Applications (subscribers may access the report). Authored by Annette Zimmerman, Tim Zimmerman and Jim Hare, the report states, “The market for location services is highly dynamic, with increased acquisitions registered in 2019 and new vendors offering innovative solutions. I&O leaders should leverage these innovations for their asset and people tracking needs. They provide high precision at sometimes relatively low cost.”

Motionloft offers an AI-enabled platform that provides valuable real-time data and forecasting capabilities to easily see and analyze historic trends. Commercial real estate owner/operators, municipalities and brands/retail businesses use Motionloft’s integrated ViMo sensor paired with its cloud-based software to create superior customer experiences and achieve better financial results.

Gartner notes in the report that they have “registered an increasing number of inquiries that relate to indoor and outdoor location tracking use cases.” Motionloft’s edge processing sensor is designed to be as accurate inside retail stores and stadiums as it is at outdoor shopping malls and busy street corners.

“We believe the inclusion in Gartner’s 2019 Cool Vendor in Location Services and Applications report truly validates Motionloft’s position in the location services market,” says Joyce Reitman, chief executive officer, Motionloft. “Increasing market demand for a product that accurately delivers data driven analytics for both indoor and outdoor scenarios puts Motionloft in a perfect position. With our simple, yet reliable solution, customers receive sophisticated analytics tools that are easy to implement and data that is easy to digest. By accurately measuring and analyzing the movement of people and vehicles, organizations are now able to understand the physical world like they never have before.”

One of the report’s key findings was that, “despite a crowded space, we continue to see new vendors entering the market for indoor location services and offering new technology approaches that help with the inherent trade-off between location accuracy and cost.” However, Motionloft’s ViMo sensor accuracy rates are upwards of 90% and require far less infrastructure (no special wiring or servers) than competitive offerings, minimizing customer costs.

Salesforce Ventures Launches New $125 Million Europe Trailblazer Fund

Sales & Marketing

STS News Desk

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May 24, 2019

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Salesforce Ventures Launches New $125 Million Europe Trailblazer Fund

Salesforce Ventures Has Already Invested in More Than 50 Leading Startups Across 13 European Countries

Salesforce, the global leader in CRM, announced that Salesforce Ventures, the company’s global corporate investment group, has launched a $125 million Europe Trailblazer Fund to continue to fuel enterprise cloud startups. Salesforce Ventures was the most active Corporate VC in Europe last year and has invested in companies pioneering digital payments, machine vision, artificial intelligence, blockchain and the API economy.

“Europe is a clear leader in cloud technology today, and we are excited to deepen our investment in the region,” said John Somorjai, EVP of Corporate Development and Salesforce Ventures. “Our commitment to European startups reflects the growth of innovation, our belief in the local entrepreneurs and our focus on creating the world’s largest ecosystem of enterprise cloud companies to drive customer success.”

There was €28 billion invested in European and Israeli startups last year, representing over a three times growth compared to the level in 2013. Of the overall funding, SaaS companies received more than 35 percent. The global shift to the cloud has created new, cutting-edge technology that has fueled customer success across industries. IDC forecasts that the EMEA public cloud services market will more than double between 2018 and 2023, surpassing $105.3 billion in 2023.

“We see tremendous opportunity to invest in companies across Europe as this market continues to grow at scale,” said Miguel Milano, President, International at Salesforce. “At Salesforce, we focus on backing ambitious entrepreneurs who are building the most innovative solutions to support our customers’ digital transformation.”

With this new fund, Salesforce Ventures will continue to invest in companies at various stages of growth to provide Salesforce executive support, product alignment and financing as they scale. Investments to date include innovative enterprise companies in various industries, including retail, financial services, CPG and public sector:

UK: GoCardless, Privitar and Onfido
France: FinalCAD, Akeneo and SigFox
Israel: Bringg, Forter and TechSee
Germany: Wefox, Contentful and EMPAUA
Rest of Europe: 4C, Unbabel and Carto

“As we scale our business internationally, making the right funding choices is critical for the team at GoCardless. It’s even more important to choose the right investment partners: not just for the funds, but for the deeper value those partners bring, through their expertise and ecosystem. Salesforce Ventures is a great investment partner for GoCardless. They are hugely supportive of our team, connecting us to the right people and proactively sharing best practices,” said Hiroki Takeuchi, CEO of GoCardless.

“Salesforce Ventures has been an invaluable partner, opening countless doors for us and acting as an advocate for our delivery orchestration platform and the customer experience we provide,” said Guy Bloch, CEO of Bringg. “But beyond our shared vision, Salesforce Ventures is also a committed partner with the expertise and the experience to work with companies that need to quickly scale and expand their operations. Having Salesforce Ventures as a partner has been a real x-factor in our own growth, and we welcome their increasing commitment to provide investment and support to European tech companies.”

“Salesforce Ventures has been instrumental for our growth in Europe and our expansion into the North American market, and they keep providing the best support and insights to address the typical challenges a B2B SaaS startup could face,” said Fred de Gombert, CEO and co-founder of Akeneo.

“Getting funded by Salesforce Ventures is a tremendous opportunity to work with a thoughtful investor partner with deep knowledge of enterprise customers and the journey a startup takes on its path to scaling to be a major enterprise itself. Bottom line, Salesforce Ventures helps us show customers we’re a well-backed company that will be here for the long haul,“ said Sascha Konietzke, CEO of Contentful.

RingCentral Ranked #1 in UCaaS, Third Year in a Row

Sales Engagement

STS News Desk

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May 24, 2019

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RingCentral Ranked #1 in UCaaS, Third Year in a Row

RingCentral, Inc., a leading provider of global enterprise cloud communications, collaboration, and contact center solutions, announced it has ranked first in IHS Markit 2019 Unified Communications as a Service (UCaaS) North American Scorecard for the third consecutive year. The IHS Markit annual report evaluates the top 10 North American UCaaS providers, based on market share, financial stability, market momentum, service development, and support options.

“Digital transformation continues to shape the modern workforce, and increasingly workers rely heavily on unified communications and collaboration to drive greater employee productivity and business efficiencies”

This year, RingCentral is separated from others by a wide margin due to its market share position, growth, product capabilities, and traction in the mid-market and enterprise segments.

The 2019 IHS Markit UCaaS North American Scorecard highlights a number of key strengths for RingCentral, including:

Largest UCaaS provider in North America in terms of installed base of seats
Almost 2x average market growth
Has the strongest financial score among other vendors rated in the scorecard
Accelerated growth of RingCentral’s business in the mid-market and enterprise segments

“For the third consecutive year, we are recognizing RingCentral as the top-ranked company in the IHS Markit North American UCaaS Leadership Scorecard,” said Diane Myers, senior research director at IHS Markit. “RingCentral continues to lead in important categories, including global expansion, growth of its installed base, and investments in customer success and professional services.”

“Digital transformation continues to shape the modern workforce, and increasingly workers rely heavily on unified communications and collaboration to drive greater employee productivity and business efficiencies,” said Riadh Dridi, chief marketing officer for RingCentral. “We are honored to be ranked no. 1 for the third year in a row by IHS Markit, validating our commitment to product innovation and customer service excellence.”

Results based on IHS Markit, Technology Group, UC as a Service (UCaaS) Scorecard: North America, 8 May 2019. For more information, please view a complimentary copy of the IHS Markit 2019 North American UCaaS Scorecard. Results are not an endorsement of RingCentral. Visit technology.ihs.com for more details.

CloudMasonry Launches Salesforce Field Service Lightning Practice

Sales & Marketing

STS News Desk

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May 24, 2019

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CloudMasonry Launches Salesforce Field Service Lightning Practice

Salesforce consulting partner CloudMasonry announced that it has launched a dedicated Salesforce Field Service Lightning consulting practice to meet the needs of both new and existing Field Service Lightning customers, while ensuring delivery of scalable enterprise solutions through iterative and results focused engagements

CloudMasonry the leading Chicago based full-service Salesforce consulting partner announced today that it has launched a dedicated Salesforce Field Service Lightning consulting practice, to provide new and existing Salesforce Field Service Lightning customers with industry leading consulting services.

CloudMasonry is taking this step after witnessing an unprecedented demand for Field Service Lightning knowledge and expertise. “As a leading Salesforce consulting partner, CloudMasonry is now organized to insure we have a dedicated team of knowledgeable experts available to assist organizations of all sizes with their Salesforce Field Service Lightning needs,” said Peter Ryan, CEO and Co-Founder of CloudMasonry.

With resources across the United States and offices in both Chicago and Los Angeles, the resources of CloudMasonry blend the experience and technical capabilities found within large global system integrators with the flexibility and entrepreneurial spirit of a small boutique firm.

“We could not be more excited by the opportunities presented by our new Field Service Lightning practice,” said Robert Ong, Co-Founder of CloudMasonry. “While Field Service Lightning projects have always been part of our Salesforce Service Cloud practice, with this change, CloudMasonry is now positioned to be the industry leader in Field Service Lightning consulting.”

CloudMasonry, is a Chicago headquartered, full-service Salesforce consulting firm, with a focus on improving and maximizing investments made in the Salesforce ecosystem. With service offerings covering the full life-cycle of cloud-based systems, CloudMasonry partners with organizations of all sizes to deliver best-in-class business solutions.

Ranajit Nevatia Joins Actifio to Lead Global Sales of Actifio GO, Cloud Business Development

Sales & Marketing

STS News Desk

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May 24, 2019

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Ranajit Nevatia Joins Actifio to Lead Global Sales of Actifio GO, Cloud Business Development

Actifio, the pioneer of copy data management software, announced that Ranajit Nevatia has joined the company as Senior Vice President and General Manager of Actifio GO Sales and Cloud Business Development. Actifio GO is Actifio’s recently launched multi-cloud copy data management SaaS (Software-as-a-Service) platform, supporting the broadest range of public cloud platforms including Google Cloud Platform, IBM Cloud, Microsoft Azure, Amazon AWS, Alibaba Cloud, Oracle Cloud, and Wasabi.

Ranajit Nevatia

Nevatia joins Actifio from Rubrik, where he was Vice President, Worldwide Business Development and Global Alliances and led the company’s alliances with technology partners, including all major cloud infrastructure providers. He was previously President and CEO of Datagres Technologies and held senior roles at Riverbed Technology, Veritas, Oracle and other technology companies in the Bay Area. Mr. Nevatia will be based in Actifio’s new San Mateo, Calif., office.

Ash Ashutosh, Co-Founder and CEO of Actifio, said, “With Actifio GO leading the rapid growth of our cloud-native and hybrid-cloud solutions, we are delighted to welcome Ranajit in this role to lead the fastest-growing segment of our business. He is a technology and business leader with broad and deep experiences and will accelerate adoption of Actifio GO among enterprises undertaking data-driven transformation initiatives, in partnership with public cloud vendors.”

“SaaS is the software model of the future,” said Nevatia. “There’s no other software platform as well suited as Actifio’s for the demands of today’s multi-cloud, data-intensive world. I am incredibly excited to join the Actifio team and help build the Actifio GO SaaS business in partnership with world’s leading cloud providers.”

Nevatia has spent more than 25 years in startups and established technology leaders, helping to build both companies and products into prominence. He brings deep experience in product management, technical marketing, alliances, and business development. At Riverbed Technology, he was responsible for launching the first cloud backup solution, trailblazing the industry with Whitewater cloud storage solutions. He previously spent time at Oracle and Veritas as well.

Asperii Announces the Opening of Its London Office

Webinars Emerge As Top Learning Format For B2B Professionals

Zilliant Showcases End-To-End Pricing and Sales Growth Capabilities at MindShare 2019

Don’t Get Left Behind: The Business Risk And Cost Of Technology Obsolescence

Motionloft named a 2019 Gartner “Cool Vendor” in Location Services and Applications

Salesforce Ventures Launches New $125 Million Europe Trailblazer Fund

RingCentral Ranked #1 in UCaaS, Third Year in a Row

CloudMasonry Launches Salesforce Field Service Lightning Practice

Ranajit Nevatia Joins Actifio to Lead Global Sales of Actifio GO, Cloud Business Development

Popular Posts

Asperii Announces the Opening of Its London Office

Webinars Emerge As Top Learning Format For B2B Professionals

Zilliant Showcases End-To-End Pricing and Sales Growth Capabilities at MindShare 2019

Don’t Get Left Behind: The Business Risk And Cost Of Technology Obsolescence

Motionloft named a 2019 Gartner “Cool Vendor” in Location Services and Applications

Salesforce Ventures Launches New $125 Million Europe Trailblazer Fund

RingCentral Ranked #1 in UCaaS, Third Year in a Row

CloudMasonry Launches Salesforce Field Service Lightning Practice

Ranajit Nevatia Joins Actifio to Lead Global Sales of Actifio GO, Cloud Business Development

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