Automated and Two-way SMS/MMS Solution Available Online or Through Indirect and White-label Partners Pidj.co, a nationwide provider of business texting services, announced its…
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Doug Grigg, Chief Sales Officer at Khoros talks about the importance of leveraging AI to drive better sales conversations while taking us through Khoros’s journey in 2020 amid the…
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The metric that determines if you have actually acquired a customer depends on one thing- whether or not he/she is a return customer. This is a thought you have heard a million times…
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IP telephony, also known as VoIP, is a communication technology that uses Internet services instead of traditional telephony network.
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Sales Tech Journey Tell us about your journey into Customer Service. How did you arrive at BookingBug? I have been in customer-centric roles my entire career.  Starting during…
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Adds Neeraj Agrawal, General Partner at Battery Ventures, to Board of Directors Kustomer, the next-generation customer management platform for the people-first enterprise, announced…
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New staff admin experience improves management, engagement and measurement across every CX touchpoint BookingBug, the leader in customer journey management, announced the launch of…
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