TTEC Holdings, a global customer experience technology and services company focused on the design, implementation and delivery of transformative contact center solutions for many of the…
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TTEC Holdings, a leading digital customer experience (CX) technology and services company focused on the design, implementation, and delivery of transformative solutions for many of the…
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Serenova, a leading contact center-as-a-service (CCaaS) and workforce optimization (WFO) solution provider, announced it has entered into a referral partnership with Fuze, a leading…
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8x8, a leading integrated cloud communications platform, announced new enhancements to the 8x8 Referral Program that make it easier and faster for individuals to successfully refer …
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NEC Corporation, a leading provider and integrator of advanced IT, communications, and networking solutions, announced a global strategic partnership with Intermedia, a leading provider…
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Talkdesk, the cloud contact center for innovative enterprises, announced TAP Air Portugal, selected Talkdesk as its contact center solution. Portugal’s leading airline and one of the…
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Talkdesk, the cloud contact center for innovative enterprises, announced a global, Fortune 100 media conglomerate selected Talkdesk to power its customer service operations. The company…
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Fuze, the leading cloud-based communications provider for the modern global enterprise,  unveiled their fully integrated contact center as a service (CCaaS) solution, embedded within…
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Avaya has already enabled over 150,000 agents worldwide to work remotely in response to the pandemic, and is providing global technical hotlines to help organizations maintain customer…
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8x8, Inc., a leading integrated cloud communications platform, announced that 8x8 X Series and 8x8 Contact Center are now generally available in Canada through direct sales and channel…
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