Talkdesk’s flexible, scalable and reliable cloud solution increases customer service capabilities for fast-growing mobile app delivery service in more than 20 countries …
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Integration of Nectar Diagnostics With CX Assurance Raises the Stakes for Testing, Monitoring and Resolution for Devops Teams Nectar Services Corp., the leader in the development and…
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Leading Producer and Marketer of Healthy, Convenient and Affordable Food, Nutrition, Specialty Brewed Beverages, Personal Care Products and Cosmetics Upgrades to Cloud-Native Contact…
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Advantage Communications INC. (ACI), a Leading BPO Contact Center Located in Canada and the Caribbean, Has Today Announced the Acquisition of a Top Contact Center in Mexico, First…
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Combination of Voicefoundry’s Deep Customer Journey Design Expertise with Cyara’s Testing and Assurance Capabilities Ensures Smooth Migration and Optimum CX Design Cyara, the leading…
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The cloud has become the preferred delivery model for contact center solutions. Companies large and small are taking advantage of the market-changing innovation and automation that the…
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Inbound Authentication Pro Combines Industry-Leading Technologies into a Single, Flexible Solution Neustar, Inc., a global information services company and leader in identity…
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CXone Fall 2019 release empowers organizations to reach more customers with a vast range of digital channels and provide seamless, digital-first omnichannel service NICE inContact…
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Funding to Fuel Product Development in Conversational Voice AI to Transform the Way Businesses Interact with Customers Voca.ai, the award-winning provider of human artificial…
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Hiya, the global leader in bringing trust and identity into the mobile call, announced a new product that allows businesses to provide meaningful context into their calls to mobile…
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