Former Snowflake vice president to focus on guiding customer efficiencies and providing transformational services BigPanda, Inc., the leader in Incident Intelligence and Automation…
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Results based on insights from CX and IT leaders surveyed for Metrigy's Customer Experience 2023 global research study Vonage, a global leader in cloud communications helping…
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Self-service support in SaaS (Software as a Service) refers to a customer support model where users of the software can access information, resources, and help documentation on their…
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Quill, a leading office supplies and services e-commerce platform dedicated to helping businesses large and small, today announced the launch of its new series, "The Rewarding Work…
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New programs and initiatives to support customers on their transformation journey while helping them realize value faster At its annual customer conference Blue Yonder ICON, Blue…
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Heightened modern work demands and the hyperspecialization of competitive business have made it increasingly clear the SaaS bubble will continue to grow exponentially. Looking back to…
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Company’s market leading solutions ranked first for customer experience with high recognition for manageability, reliability, total cost of ownership/ROI, and validation Conga, the…
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Enterprise automation leader reinforces commitment to worldwide customer and partner success with former Google executive bringing proven tech and operational excellence UiPath , a…
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Investing to Advance Innovation in Cloud Communications Portfolio, Including Customer Experience Offerings and Long-Range Product Roadmaps Emerges from Chapter 11 with…
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Additional supply chain network visibility supports efficient growth and customer experience E2open Parent Holdings, Inc., the connected supply chain SaaS platform with the largest…
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