SYNNEX Corporation, a leading provider of distribution, systems design and integration services for the technology industry, and Nextiva, a cloud communications company, today announced…
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Cloud customer experience provider placed highest for ability to execute Genesys, a global cloud leader in customer experience orchestration, has been positioned by Gartner, Inc. as a…
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London, UK based Software development business Uboss has completed its latest deployment providing a full Broadworks and Webex provisioning service to Novum Networks, increasing its…
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Independent study evaluates the financial impact of deploying LiveVox’s Blended Omnichannel and purpose-built CRM together for improved agent and customer experience…
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Avaya , a global leader in solutions to enhance and simplify communications and collaboration, announced it has been recognized by Metrigy for two recent accolades – MetriStar Top…
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NovleVox is an exceptional creator of contact center solutions. Recently it has announced the availability of its solutions on Genesys AppFoundry. The integrated and unified solutions…
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Five9 signals its commitment to listening to its customers and sourcing unbiased customer feedback as it joins the Gartner Customer First Program. Five9, Inc. , a leading provider of…
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2nd edition of the study finds that technology, training, and building an agent community are keys to a successful hybrid work model for the future LiveVox Holdings, Inc. , a leading…
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Deal Adds CCaaS Platform, Sales and Service Operations in Europe, Africa and Latin America to Broadvoice's High-Growth North American Operations Broadvoice®, an award-winning provider…
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CallTower’s Teams Direct Routing meets the unique and evolving requirements of both commercial enterprise and secure Department of Defense contractors CallTower, a global leader in…
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