Avaya Holdings Corp., a global leader in solutions to enhance and simplify communications and collaboration, and RingCentral Inc., a leading provider of global enterprise cloud…
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Vonage, a global business cloud communications leader, is releasing several new solutions for organizations that need to operate in remote environments during the COVID-19 health…
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JRNI, a leading SaaS scheduling platform for personalizing and optimizing the customer journey, announced the availability of its Remote Appointments feature. In a release that was…
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Oblong, Inc., an award-winning maker of multi-stream collaboration solutions announced the inclusion of its flagship Mezzanine solution at World Wide Technology (WWT)’s global…
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MessageBird, the cloud communications platform company, has today announced it is on a mission to do away with waiting on hold forever by officially entering the $350B Customer Service…
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Brainshark's Sales Readiness Platform Earns Highest Honors as the Best 'Sales Enablement Solution - New Version' Brainshark, Inc., the industry's only data-driven sales readiness…
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New Program from Video-First Unified Communications Leader Includes Zoom Phone Referrals Zoom Video Communications, Inc. announced it is expanding its Global Channel Partner Program…
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Twilio, a leading cloud communications platform, announced the appointment of two executives to its team. Steve Pugh joined the company as its chief security officer to lead Twilio’s…
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 Zoom Video Communications, Inc.  announced general availability of its Zoom Phone cloud phone service in 11 additional countries (Total 17 countries and 1 territory now) and Beta…
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New Research Reveals What Technologies Are Having the Most Impact on Service Organizations Worldwide A recent survey of nearly 250 customer service and support leaders across the…
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