NTT’s new 2022 Global Network Report surveyed more than 1,300 enterprise networking professionals globally, uncovering a need for network modernization to enable business growth 70% of CEOs globally say their level of network maturity is negatively affecting business delivery 72%
Stellar CX, better sales engagements are now possible with Uniphore X Platform Uniphore, the leader in conversational AI and automation, announced the release of its enhanced Uniphore X platform, the industry’s most comprehensive platform that enables brands to accelerate and
Companies keep improving customer experience with new technologies and services as work modes and consumer expectations change, ISG Provider Lens report says A growing number of enterprises in Europe are achieving improved customer engagement through cloud contact centers as consumer behavior,
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