Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM) and a 2019 Gartner Cool Vendor, announced new innovations to its flagship product,…
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Talkdesk, Inc., the cloud contact center for innovative enterprises, announced Talkdesk Guide, an intelligent knowledge base that transforms the way businesses organize and…
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Immerse announced that the Immerse Virtual Enterprise Platform (VEP) integrates with SAP SuccessFactors® to deliver virtual reality (VR) training at scale. Immerse's integration with…
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Liferay Digital Experience Platform Receives Highest Scores Among Evaluated Vendors for B2B and B2eE Experience Use Cases Liferay, Inc., which makes software that helps companies…
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Acquisition Would Accelerate Growth of Cognizant's Salesforce Business Cognizant has entered into exclusive negotiations to acquire the French operations of EI-Technologies, a …
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Technology Excellence and Customer Impact Drives Leadership Position in the Global CLM Market Icertis, the leading enterprise contract lifecycle management platform in the cloud,…
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8x8, Inc. , a leading integrated cloud communications platform, announced new capabilities for its 8x8 Contact Center solution as well as recognition from TMC, a global, integrated…
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Kryon, a leading robotic process automation (RPA) and AI solution provider, has been ranked by global advisory and consulting firm Quadrant Knowledge Solutions amongst the 2019…
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Flooid, a specialized platform that delivers deep and resilient basket functionality across any sales channel and retail format announced the latest release of its Flooid App Suite. The…
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Accenture has entered into an agreement to acquire maihiro, a provider of customer experience and customer relationship management consulting, optimization and ongoing enhancement…
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