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Tag: knowledge management platform

Leading International Airline Selects eGain Knowledge Hub to Elevate Customer Service
Sales & Marketing

Leading International Airline Selects eGain Knowledge Hub to Elevate Customer Service

STS News Desk -
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Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds
Lead Distribution & Call Management

Contact Center Agents Struggle with Traditional Desktop tools to Handle Customer Queries, Survey Finds

STS News Desk -
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Northern Light Adds Business Thought Leaders Content Set to SinglePoint Knowledge Management Platform
B2B technology

Northern Light Adds Business Thought Leaders Content Set to SinglePoint Knowledge Management Platform

STS News Desk -
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