Funding will enable the expansion of the company's AI-powered Customer Service Intelligence Platform to help companies diagnose and resolve complex issues in seconds Neuron7.ai, a…
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Ultimate, the top-rated support automation solution according to G2 customer reviews, is celebrating a successful start to 2022, with a record-breaking first half of year,…
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WALLIX delivers cost-effective and flexible cybersecurity products to prevent data breaches and streamline productivity. Based on its recent analysis of the European privileged access…
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Award-Winning BPO Innovator to Host an Exclusive Luncheon for CX Leaders  ibex, a leading global provider of business process outsourcing (BPO) and customer engagement technology…
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Partnership will provide brands with powerful insights collection capabilities to support the creation of impactful customer experiences Alida, a leader in Total Experience…
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It’s widely known that brands struggle with earning loyalty and building trust among customers. It’s an age-old problem that doesn’t seem to have a clear solution despite the numerous…
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New Research Cites Improvements in Product Adoption, Time-to-Value, Customer Satisfaction, Customer Lifetime Value and More According to a newly published IDC InfoBrief, Investments in…
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Service Management Group (SMG), an enterprise customer and employee experience management partner to more than 500 brands, has announced a new customer experience management program…
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‘Plug-and-play’ solution significantly expands research firms’ service offerings and business opportunities while extending enhanced value to clients Forsta, an industry-leading global…
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Company Dominates G2 User Satisfaction Reviews with Top Honors Across Spectrum of Backup and Disaster Recovery Software Redstor, the cloud-first backup platform of choice for MSPs,…
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