Automate 98% of Orders to Increase Sales and Improve Customer Satisfaction Deck Commerce, the leading order management system (OMS) for direct-to-consumer (DTC) retailers, helps…
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The new Square for Restaurants mobile POS enables seamless tableside service and order management Square announced a suite of new software and hardware restaurant solutions. Built on…
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Platform connects commercial and product teams to optimize revenue and profitability across the entire product portfolio Propel Software announced its product value…
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Motivus and Alida will together support companies in harnessing rich customer insights to build strong and sustainable CX initiatives Alida, a leader in Total…
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Next-Gen AI Platform Enables Proactive Support Experience for B2B Enterprises Following its recent SX Live conference for the support industry, SupportLogic, the world's first support…
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Consistent growth and a dedicated customer focus contributed to this achievement KnowBe4, the provider of the world's largest security awareness training and simulated phishing…
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Today, companies face a great challenge when attracting new customers – especially since consumers have become a lot more demanding when deciding on whether they would like to engage…
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The leading Visual Self-Service solutions provider has signed two new strategic customers for its flagship Visual IVR product, meeting the continued growth in market demand for…
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 Companies to host webinar on how ERC achieved 40 to 70 percent improvements in speed to proficiency for each new hire with Zenarate AI Coach Zenarate , the world's leading AI…
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Fonolo, the leading provider of cloud-based call-back solutions, has announced the winners of its annual 2022 CX Excellence Awards. This year, the company recognizes Oregon PERS (Public…
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