In 32 key user satisfaction metrics, G2 reviewers prefer UJET compared to competitors in contact center operations UJET Inc., the world’s first and only CCaaS 3.0 cloud…
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Technology is evolving every day to meet the growing needs of customers. Where over 80% of buyers are ready to pay more for Customer Experience (CX), only 1% believe that brands are…
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Organizations Align to Deliver Microsoft Teams Voice, Contact Center, and DaaS Solutions Evolve IP®, a leading international service provider of Work Anywhere™ solutions, today…
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BRANDED Group, a leading consumer goods e-commerce company, today announced two top level hires, further accelerating its global growth since launching in 2020. BRANDED acquires and…
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Teleperformance continues to make its mark as the global leader in customer experience management with its commitment to providing simpler, faster, and highly secure customer…
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TrustRadius has recognized Talkdesk, Inc., the global customer experience leader for customer-obsessed companies, with 2021 Top Rated Awards for Call Center Workforce Optimization and…
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Edify Labs (edify.cx), the customer experience software company that makes business communications feel more like personal ones, announced that the company has exceeded its growth…
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Thrio, Inc., maker of award-winning cloud contact center software, announced its integration with Microsoft Teams. With Thrio, Teams users get customized views as well as built-in…
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Talkdesk, Inc., the cloud contact center for innovative enterprises, announced availability of new contact center managed services, powered by PPT Solutions, a premier provider of…
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Avaya, a global leader in solutions to enhance and simplify communications and collaboration, today appointed John Youri as Senior Vice President of Strategy and Global Alliances. Youri…
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