CloudFulcrum, with its mission of "DevOps as a Service" for all the leading technology platforms, has announced its new revolutionary offering "Copado as a Service" for all the…
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ChaosSearch has expanded its award-winning log analytics Data Lake Platform to deliver the industry’s first multi-model, multi-cloud data lake for cost effective analytics and…
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Verint, The Customer Engagement Company™, has been named a strong performer in The Forrester Wave™: Customer Feedback Management Platforms, Q2 2021. In the report, Forrester stated…
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CXone sees largest increase in customer satisfaction with record customer growth, expanded international adoption NICE CXone, today announced its largest increase in…
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MetricNet is pleased to announce that Jeff Rumburg, Managing Partner of MetricNet, has been selected as a speaker for the ICMI Contact Center Expo 2021, in Dallas, TX. Mr.…
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NICE  announced the expansion of its operations in Japan, spearheading the launch of CXone. The industry’s leading Contact Center as a Service (CCaaS) platform, NICE CXone will be…
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Leading Encrypted Learning Platform that Protects Data Privacy By Default Grows Team after $20 million Series A Cape Privacy, the leading global encrypted learning…
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AI- and cloud-based CPaaS platforms enable a true omnichannel experience across generations and preferred communications types, finds Frost & Sullivan The events of 2020 have…
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Boston-based Sharon Eilon Takes the Helm as Customer Base Doubles Aqua Security, the pure-play cloud native security leader, today announced the appointment of Sharon Eilon as Chief…
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Three pre-configured AI solutions are now available for customer contact center and social media insights Veritone, Inc., the creator of the world’s first operating system for…
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