John Kelly and Sreeni Iyer join AI-Based Service Experience Leader as it Gains Commercial Market Traction SupportLogic, the world's first continuous Service Experience (SX) platform…
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Blackbaud, the world's leading cloud software company powering social good, is pleased to announce that Chris Singh has been appointed senior vice president of Customer Success. In this…
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Connects voice, digital, and AI applications including Google, Nuance, Amazon, IBM Watson and BYO into a single user interface Avaya, a global leader in solutions to…
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Life Sciences Technology Leaders to Deliver Scalable Solution Enabling Best-in-Class, Data-Powered Insights Around International Pricing and Market Access Decision-Making…
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Check Point Software Technologies Ltd., a leading provider of cyber security solutions globally, announced four major new initiatives in its global Check Point Partner Growth Program to…
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CORE Offers Powerful Alternative for Market’s Ineffective, Rushed Approach to Software Implementations Phenom, the category leader in Talent Experience…
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Recognized as an Organization of the Year for partnering with enterprises to digitally transform their contact centers and unleash customer experience excellence…
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CallMiner’s Rich Conversational Insights and Emotional Assessment Capabilities Improve Social, Personality and Behavioural Modeling within Genii Analytics Products…
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Exasol, the high-performance analytics database, today announced a new strategic partnership with DataSwitch, a leader in rapid digital data transformation and cloud modernization.…
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Eighty-eight percent of service professionals report that the pandemic exposed technology gaps in their jobs New Service Cloud innovations give organizations the technology they need…
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