NICE is honored for its ability to address unique challenges in workforce optimization, for increasing agent productivity, and for driving superior contact center and CX performance…
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Veterans of Dropbox, Stripe and Uber, new team members bring deep experience scaling fast-growing companies Nuvocargo, the first all-in-one digital platform focused on U.S.-Mexico…
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Acrelec Kiosks are now integrated with Oracle MICROS Simphony POS and available in Oracle Cloud Marketplace Acrelec, a leading provider of end-to-end restaurant technology and a member…
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Recognition from Research in Action and Analytics Insight, New Customer Wins Attest to OpsRamp’s Growing AIOps Momentum OpsRamp, the digital operations management company, has been…
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BoldDesk is a modern help desk from customer service experts Syncfusion, Inc. is excited to announce the release of BoldDesk, a modern help desk software solution that enhances and…
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Leader for 9th Consecutive Quarter, Earning 98 out of 100 Satisfaction Rating UJET, Inc., the intelligent, modern contact center platform, announced it has been named the leader in…
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Member Services Team Recognized for Superior Contact Center and Customer Experience Performance Demonstrating its dedication to providing members with a high-quality experience…
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The Globee Awards, organizers of the world’s premier business awards and business ranking lists, has named Sitel Group as a Gold-Award winner in the 9th Annual 2022 Sales, Marketing,…
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Insight from Totalmobile provides users with access to real time operational data and predictive intelligence to optimise workforce planning and service delivery Totalmobile, a leading…
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Oracle Agent Service combines Fusion CX and utility applications to improve customer service while boosting sales Oracle Utilities Edge -- Oracle today announced Oracle Utilities Agent…
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