50% of consumers decreased or entirely cut spending with a brand after a bad customer experience Bad customer experiences lead directly to lost revenue, as a negative interaction can mean losing customer loyalty and the potential for additional spending in
What is an IVA? Are they helpful to my business? How do they operate? Is there a risk that they will take away jobs from humans? IVAs (Intelligent Virtual Assistants) are AI-powered tools that can engage with a consumer and
Highly recognized as a Shopify partner for building the largest number of Shopify Plus in Japan Transcosmos inc. is proud to announce that on November 17, 2022, the company received a Plus Partner of the Year 2022 award at Shopify
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