One of the first contact center providers to offer full integration with AI-powered Einstein Conversation Insights to drive customer engagement Vonage, a global leader in cloud…
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New Hybrid Solution Empowers Customers to Combine Existing Avaya Investments with Enhanced Collaboration Capabilities from RingCentral RingCentral Enhances Avaya Cloud Office with…
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The business landscape is highly competitive and many SMBs (Small and Medium Businesses) are constantly implementing new strategies to boost their marketing and sales efforts. Another…
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Groundbreaking new feature aggregates campaign-level insights across multiple interactions with leads CallRail, the AI-powered lead intelligence platform, announced…
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The company’s real-time transcription technology—with ultra low latency and unmatched accuracy—unlocks previously unattainable efficiency gains and insights Avaamo, generative AI…
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Pioneering Platform Blends Wireless Headsets, Smart Call Points and AI to Revolutionize Retail Operational Efficiency and Customer Experience Exiting its beta phase, x-hoppers, a…
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A motivated and successful sales team helps boost employee performance which is a prerequisite to keeping the performance of the sales team at full power. Finding the most appropriate…
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2023 marked a significant year for the integration of Artificial Intelligence (AI) across various business functions such as customer contact centers; 2024 is already shaping up to be…
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Aircall rolls out ‘Aircall AI’ in French, German and Spanish, with research unveiling how SMBs are navigating the technology in 2024 1 in 3 SMB employees want better technology,…
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With Aura, developers can now build production-grade, secure, and human-like voice AI applications that run faster and more efficiently than any other solution on the market Deepgram,…
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