Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, announced the launch of a comprehensive suite of…
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ActiveCampaign, the leader in Customer Experience Automation (CXA), announced it is expanding its platform capabilities to further enable marketers to engage with customers across all…
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NICE inContact, a NICE business, and the leader in cloud contact center, announced that it has been selected as the winner in the Innovations in Cloud Contact Centers category of the…
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Acxiom, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, announced the launch of a comprehensive suite of…
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Acxiom®, the customer intelligence company whose data-driven solutions create business growth by enabling better customer experiences, today announced the launch of ConneCXions, a…
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Happy customers drive sales(maaiiconnect). Recent research finds that customers are willing to pay more for a better customer experience (CX). As customers are no longer only comparing…
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Tealium, the trusted leader in real-time customer data orchestration, announced the general availability of Tealium Predict ML, built-in machine learning technology for Tealium…
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ContactPoint 360 announced the opening of a new state-of-the-art Customer Experience Center and Technology Solutions facility, including a 500-seat contact center and CX technology lab…
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Decooda International was among the select companies that Forrester invited to participate in its report: The Forrester Wave™: Journey Mapping Platforms, Q2 2020. In this evaluation,…
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Spectrio, one of the nation’s leading providers of customer engagement solutions, announced the appointment of Daniel Babb as Senior Vice President of Technology of the Tampa-based…
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