NICE positioned highest for Customer Impact and Technology Excellence in Quadrant Knowledge Solutions’ independent assessment of Customer Journey Analytics solutions NICE,…
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Routine sales and marketing tasks, such as sending repetitive emails, making appointments, publishing on social media, entering data, and more, can get tiresome. It can also be tedious…
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 Phunware, Inc, a fully-integrated enterprise cloud platform for mobile that provides products, solutions, data and services for brands worldwide, announced today a contract expansion…
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The contact center industry is set to experience a shift towards outsourced services in the coming years, with global market growth projected at a CAGR of 3-4% between 2022 and 2025,…
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The idea of customer engagement has changed in recent years as more and more businesses look for creative ways to draw in and keep loyal consumers. When a firm sought to introduce a…
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automotiveMastermind (aM), part of S&P Global Mobility and the leading provider of predictive analytics and marketing automation solutions for dealerships, has introduced an…
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Cold Calls are not just about building a relationship with customers, but it is about offering valuable insights to the customers, boosting agent productivity and discovering more…
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Stalwart with two decades of experience spearheading multi-billion dollar supply chain transformations at leading global companies joins ThroughPut Advisory Board ThroughPut Inc., the…
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Industry’s first innovative cloud transaction platform model enabling simplified, flexible, and cost-effective pricing for basic, advanced and qualified e-signatures OneSpan ,…
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Educational technology executive brings a wealth of experience to drive strategic growth Istation, an educational technology leader, announced that Rich Watson has been named the…
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