Khoros, a global leader in customer engagement software, is offering free access to its social listening platform, Intelligence, for Khoros customers looking to navigate the current…
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A global data analytics and advisory firm, Quantzig, that delivers actionable analytics solutions to resolve complex business problems has announced the completion of their latest …
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MessageBird, the cloud communications platform company, has today announced it is on a mission to do away with waiting on hold forever by officially entering the $350B Customer Service…
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ExecVision, the only conversation intelligence platform that helps organizations close the Insights-to-Performance Gap, today announced the release of its Chrome Extension, which gives…
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Global cloud communications software and solutions provider IMImobile PLC announced that Hyundai India has integrated WhatsApp as part of their customer service strategy. Using…
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Zendesk, Inc. (NYSE: ZEN) announced new, powerful Support and Sales Suites, expanding its service-first CRM solutions by enabling service and sales teams to instantly connect with their…
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New Solution Will Integrate With Messaging Channels and Facilitate Better Care Engagement Khoros, the global leader in customer engagement software, announced the launch of Khoros…
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AnsweriQ CEO Pradeep Rathinam Joins Freshworks as Chief Customer Officer to Maximize Customer Success Freshworks Inc., the customer engagement software company, announced the…
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Genesys Supports the World's Leading Messaging Services, Including Apple Business Chat Genesys, the global leader in cloud customer experience and contact center solutions, announced…
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Texting Widget Allows Businesses to Add Full-Featured Text Messaging Interface to Any CRM Platform Zipwhip, the inventor of Texting for Business, announced the availability of its…
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