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Once a cost center; now a revenue driving powerhouse. For Customer Success, it’s been quite the journey—and all in 10 years or less. Today, recurring revenue is top-of-mind for every B2B technology CEO, making Customer Success (CS) a star team

The salestech market is a burgeoning ecosystem, whatever function a sales rep or sales ops personnel needs to pursue, there’s a tool for it. Be it, forecasting, direct dial systems, CRMs, CDPs, analytics – there’s a platform for everything. But
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