8×8, Inc., a global leader in unified communications and contact center solutions, today announced the appointment of Lisa Martin as Chief Revenue Officer (CRO). Reporting directly to CEO Samuel Wilson, she will be responsible for driving and maximizing revenue growth,
New features empower frontline contact center leaders to drive improved employee and customer experiences while optimizing efficiency and operational experience Cogito, the leader in real-time coaching and guidance for the enterprise, announced a new twist on generative AI applications combined
Consumers are increasingly speaking with their wallets when it comes to perceptions around corporate kindness and ethics, according to new research by global management consultancy Baringa. More than half (57%) of all U.S. respondents said they have refused to buy
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