Mindsay, the leader in conversational AI for the travel industry, and Sabre Corporation (NASDAQ: SABR), a leading software and technology provider that powers the global travel…
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Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, has announced its partnership with AI communications leader, EBO.ai to…
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Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced that it has been selected as an enterprise customer service…
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Happy customers drive sales(maaiiconnect). Recent research finds that customers are willing to pay more for a better customer experience (CX). As customers are no longer only comparing…
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Khoros, a global leader in customer engagement software, announced that it offers Google’s Business Messages. Google’s newest channel makes it easy for customers to initiate rich…
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We're spoiled for choice when it comes to the products and services we buy both online and in-person. No matter what your company does, you have customers. Those customers are going…
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Based on its recent analysis of the North American omnichannel digital customer engagement market, Frost & Sullivan recognizes San Francisco-based Zendesk with the 2020 North…
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ActiveCampaign, the leader in Customer Experience Automation (CXA), announces expanded mobile capabilities to ensure companies can grow their business at any time from anywhere in the…
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Avaya Holdings Corp, a global leader in solutions to enhance and simplify communications and collaboration, announced that Avaya Conversational Intelligence, a powerful AI solution…
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Kustomer, the omnichannel SaaS platform reimagining enterprise customer service to deliver standout experiences, announced it has signed an agreement to acquire Reply.ai, a customer…
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