Clari, provider of the leading AI-powered revenue operations platform, announced two board appointments. Jim Goetz, Partner at Sequoia Capital, and Steve Singh, former Chairman and…
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New Solutions Allow Brands to Deal with Massive Volume and Shift Customers to More Effective Messaging Channels LivePerson, Inc., a global leader in conversational commerce…
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Customer Experience Leaders Combine Technology and Services to Disrupt the Legacy Contact Center Ecosystem with Digital Engagement, Messaging and AI Solutions TTEC Holdings, Inc., a…
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CXone Fall 2019 release empowers organizations to reach more customers with a vast range of digital channels and provide seamless, digital-first omnichannel service NICE inContact…
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What's a great Sales team without the right set of collaboration tools! Nothing. From our various SalesTech interviews with the CIOs, CEOs, and CMOs, we have inferred that a great Sales…
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After attending the Zendesk Showcase at the Raffles Hotel, Singapore, I had the privilege of sitting down with Tom Keiser, Chief Operating Officer and Elisabeth Zornes, Chief Customer…
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63% of Britons Don’t Believe That the Big Messaging Platform Providers Respect Their Privacy Rights Open-Xchange, the open source communications software provider, announces the…
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Enhanced PSA Usability Enhances the Bottom Line for Sprinklr FinancialForce, the #1 Enterprise Professional Services Automation (PSA) and the only customer-centric ERP (CCERP) cloud…
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Apple is pushing for change when it comes to consumer privacy and control of data. They haven’t been tiptoeing around the issue either; the latest news is that the new operating system…
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Content is nothing if it can’t be discovered. And, Content Recommendation and Discovery platforms like Taboola and Outbrain attract attention from publishers by helping them meet their…
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