A Single Dashboard, Managing a 50% Month-On-Month Increase in Digital Interactions, with a 10X Increase in Case Resolution. RingCentral, Inc., a leading provider of global enterprise…
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Sinch AB (publ), a global leader in cloud communications for mobile customer engagement, has entered into a definitive agreement to acquire myElefant SAS for an upfront cash…
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Bankex Group, a messenger-first neobank platform powering a fintech thin client MainWallet, and 1World, the premier provider of engagement & interactive content generation tools for…
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Consumer Intelligence Provider Expands Respondent Community Growth by Over 40 Percent Toluna, an ITWP company and leading consumer intelligence platform provider that delivers…
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Evergent, a global provider of solutions for Revenue and Customer Lifecycle Management, announced an innovative solution that assists traditional service providers with their digital…
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FN Media Group Presents Safehaven.com Market Commentary The US digital advertising industry has officially crossed the $100-billion mark, making it bigger than TV, radio and print…
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The Business Applications Protection Leader Appoints New VP of Business Application Cybersecurity, VP of Global Marketing, Chief Legal Officer and VP of Human Resources Onapsis,…
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Upgraded Conversational AI Features Increase Agent Efficiency and Solve Routing Problems to Make It Easy for Brands to Orchestrate Customer Journeys at Scale LivePerson, Inc., a…
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3Cinteractive Corp. (3C), the leading provider of Rich Communication Services (RCS), announced it has conditionally agreed to be acquired by global communications software provider…
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This Is the Second Consecutive Year Airship Has Been Recognized as a Leader Since Gartner Began Magic Quadrant Evaluations of Its Market in 2018 Customer engagement company Airship…
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