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Vitally recognized for leading Customer Success software in a ‘productive’ new direction Vitally, a leading Customer Success Platform (CSP), was named to the 2023 SMBTech 50, a list created by GGV Capital in collaboration with Crunchbase and 27 venture capital

NICE Enlighten AI for CSAT empowers agents to positively impact their customer satisfaction outcome, highlighting the behaviors needed for achieving their goals with real-time guidance NICE announced that NICE Enlighten AI was named a winner in the 2023 BIG Innovation
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