Avaya , a global leader in solutions to enhance and simplify communications and collaboration, announced it has been recognized by Metrigy for two recent accolades – MetriStar Top…
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Call recording technology is turning out to be more critical to B2B sales and customer facing teams, Adrian Di Pietrantonio, Co-Founder & EVP, Global Platforms &…
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Enables revenue teams to focus on their virtual sales meetings while taking accurate notes, which are then analyzed for follow-up actions and productivity improvements Gong, the…
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Corel announces a new partner program designed to give its growing base of global channel partners new ways to attract customers, access additional revenue streams, and foster…
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As customer trends evolve and as customers are demanding a better experience from brands, across multiple digital channels, the industry is changing to meet these demands through…
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Amelia's market-leading Digital Employee™ acts as a conversational interface, providing consumers assistance via kiosks and tablets to help resolve issues in real-time Securus…
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Baker Revolutionizes Sales Training & Transformation sector using its scientific data-driven process to eliminate guesswork in sales team development. Baker Communications…
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Annual Awards Program Recognizes Innovation in the Global Remote Technology Industry Mitel®, a global leader in business communications, today announced its flagship…
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Avaya launched Avaya OneCloud™ for Service Cloud on Salesforce AppExchange, empowering customers to connect Avaya OneCloud™ to Salesforce Service Cloud, enabling powerful AI and voice…
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Console Connect by PCCW Global has collaborated with NetSapiens, a B2B provider of unified communications, collaboration (UC&C) and contact center (CC) solutions for service…
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