The first-ever virtual Computer Vision and Pattern Recognition (CVPR) Conference — one of the largest events exploring artificial intelligence (AI), machine learning, computer vision,…
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Faced with social distancing requirements and extreme hold times caused by the COVID-19 pandemic, brands worldwide have quickly shifted resources and accelerated plans to connect with…
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Vee24, the leader in intelligent, conversational, multi-experience solutions, announced the launch of its latest release, raising the bar for live online customer engagement. The…
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Workiz, the leading field service management and communication software, announced the release of its "Service Chatbot" tool. This is an online chat tool that service businesses, such…
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8x8, a leading integrated cloud communications platform, launched the 8x8 Open Communications Platform, the industry’s most complete portfolio of work-from-anywhere enterprise…
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Based on its recent analysis of the North American omnichannel digital customer engagement market, Frost & Sullivan recognizes San Francisco-based Zendesk with the 2020 North…
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SOCi, the leading all-in-one platform for “next-level” multi-location marketers, announced the expansion of its full suite of localized marketing solutions with the addition of SOCi…
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Bespoke Inc. ("Bespoke"), creators of the first AI-powered chatbot developed specifically for emergency response, announced the launch of "BeAssist." BeAssist enables small businesses…
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Enterprise WeChat management platform Chatly is hosting two free webinars over the next few weeks in its continued effort to help brands learn how to adapt their China business…
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RealPage, a leading global provider of software and data analytics to the real estate industry, has added an AI chatbot to its 24/7 Virtual Leasing Office. The chatbot, part of RealPage…
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