As Chinese domestic businesses gradually begin resuming operations and production following the period of industrial standstill caused by COVID-19, the pandemic itself continues to…
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ManyChat offers its Chat Marketing software pro bono to help protect our global community Chat marketing platform ManyChat has partnered with Messenger from Facebook to connect the…
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Conversocial announced its customers are now able to use Apple Business Chat, a new way for users to communicate directly with businesses using the Messages app on Apple products.…
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Tulip, the leader in store associate cloud-based mobile solutions, announced the launch of two new features, Web Chat, and Remote Pay, to help retailers expand their current clienteling…
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LivePerson, a global leader in conversational solutions, has been named a Leader in the Forrester Research, Inc. April 2020 report, The Forrester New Wave™: Digital-First Customer…
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Qualtrics, the leader in customer experience and creator of the experience management (XM) category, announced that the Qualtrics Partner Network (QPN) has expanded to over 200 global…
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Khoros, the global leader in customer engagement software, announced its Spring Innovation Release, featuring a new product to expand the Khoros Care solution: Khoros Modern Chat, which…
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 Espressive, a pioneer in artificial intelligence (AI) for enterprise service management (ESM) and a 2019 Gartner Cool Vendor, announced new innovations to its flagship product,…
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Drift, the leading conversational marketing platform and Perficient, the leading digital consultancy, announced a partnership to deliver a chatbot-based assessment for COVID-19. The…
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Conversation Builder recognized as best New Contact Center Solution by the world's top customer service awards program LivePerson, Inc., a global leader in conversational AI…
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