Workato, the leading Enterprise Automation Platform, announced a collaboration with Zendesk, Inc. to bring customers enterprise grade integrations and automations between its customers'…
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Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot is now available in Zendesk…
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Spendesk, the complete spend management platform, announces the launch of its Procure-to-Pay solution, positioning Spendesk as the first European platform to fully integrate…
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Artificial intelligence-adopting retailers are implementing technology to gain a competitive edge, while non-adopters remain skeptical of artificial intelligence’s impact on holiday…
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Read about Oracle's new Customer Service automation solution and the future of digital commerce in our latest sales technology highlight of the week: __________ SalesTech…
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Omnichannel AI agents and next generation agent copilot offerings boost human and AI collaboration across workflows, including powerful voice AI Zendesk introduced a…
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Integration of voice data expands visibility into support operations, giving businesses a more complete perspective of customer sentiment and experience. SupportLogic, a leader in…
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The industry’s first enterprise-grade artificial intelligence-powered contact center solution purpose-built for the modern customer experience needs of healthcare insurance providers…
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Qwary Unlocks Transformative Insights With Two New Integrations Surveys are an essential tool for gathering direct customer feedback, yet consolidating, storing, and processing this…
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OpsHub, a leader in Intelligent Application Mesh Solutions, joins forces with Zendesk, Inc, a customer experience (CX) software company. In cooperation with Zendesk, OpsHub aims to…
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