Introducing the new modules to offer a 360-degree omnichannel solution for Sales and Service. In digital age, customers are more empowered than ever. They expect brands to not only…
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Agents are empowered to do more with a unified, omnichannel workspace embedded within their own Avaya environment. In an era where most contact centers are transitioning to the cloud,…
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Two global returns technology providers, Loop and ReBound, have announced a new partnership that will improve consumer experience and cut costs for retailers. As a result of the…
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UJET, a leading provider of AI-powered cloud contact center solutions, announced an exclusive partnership model with its Technology Services Distributors (TSDs) - Intelisys, Avant, and…
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Sellers can now access new exciting features to streamline operations with Walmart Fulfillment Services (WFS) and enhance product visibility using Item Spec 5.0. ChannelEngine, a…
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Joint Marketing Effort and Deep Technical Integration Unlocks New Capabilities, Giving Brands New Ways to Increase Traffic, Engagement, and Loyalty Program Utilization Mobivity…
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OneRail Adds Advanced Inventory and Order Management to Its Last Mile Delivery Solution to Slash Fulfillment Costs and Enhance Customer Experience OneRail, a…
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Millenniuxt continues to accelerate its presence as a disruptive technology company by acquiring the AI-powered omnichannel support platform. The combination of the two firms will…
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Summit Partners leads investment to accelerate company’s international expansion and support continued product leadership in the OMS category OneStock SAS,…
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Domo announced the availability of a new suite of Domo features and tools in the Shopify app store designed to revolutionize the way retailers run their business. Unveiled at …
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