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Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than...
Sales & Marketing
STS News Desk

Consumers Say They’d Rather Get a Cavity Filled, Burn Their Mouths on Hot Coffee and Attend a ‘Meeting that Could Have Been an Email’ than Engage with Customer Service

Consumers reveal CX shortcomings and call for more intuitive, efficient, tech-centric solutions in new research from Interactions Customer service is at a breaking point. A staggering 90% of consumers say customer experience (CX) is as important as a company’s products or service—yet

Ceridian Appoints Sam Alkharrat as EVP and Chief Revenue Officer
Sales & Marketing
STS News Desk

Ceridian Appoints Sam Alkharrat as EVP and Chief Revenue Officer

Accomplished B2B technology executive Sam Alkharrat to accelerate company growth across Ceridian’s global operations Ceridian, a global leader in human capital management (HCM), today announced the appointment of Sam Alkharrat as EVP and Chief Revenue Officer (CRO), reporting directly into

ABBYY Releases Global Intelligent Document Processing (IDP) Trends & Outcomes Report with Insights into Organizations’ Priorities for Improving Operational Excellence
Sales & Marketing
STS News Desk

ABBYY Releases Global Intelligent Document Processing (IDP) Trends & Outcomes Report with Insights into Organizations’ Priorities for Improving Operational Excellence

ABBYY released its Intelligent Document Processing (IDP) Global Trends & Outcomes Report highlighting document challenges and opportunities driving enterprise intelligent automation initiatives. The report provides innovation leaders with key insights into how businesses are optimizing document-centric processes to achieve operational

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