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Strategic acquisition delivers insights from customer feedback to improve customer satisfaction, agent engagement and brand reputation Cyara, the leading AI-led Customer Experience (CX) Transformation Platform provider, announced its acquisition of CentraCX, a comprehensive SaaS-based Voice of the Customer (VOC) solution,

Reachify, North America’s premier enabler of restaurant engagement automation, announced that seasoned leadership maven, Edwin Ojeda, has been hired as Chief Revenue Officer. In his new capacity, he will be responsible for all go-to-market functions while the company disrupts the
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