Andrew Hamel, EVP, Operations and Emerging AI Businesses, and Shani Higgins, SVP, Global Partnerships, join executive team LivePerson, Inc. (Nasdaq: LPSN), a global leader in…
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Khoros, a global leader in digital-first customer engagement software, today announced its 2020 Autumn Innovation Release to bring the power of human connection to every customer’s…
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Learn How Providing Engaging Customer Experiences Increases Loyalty and Lifetime Value Reltio, an award-winning software as a service (SaaS) company at the heart of helping innovative…
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As ecommerce continues to fuel retail sales, more people than ever are expected to stay digital and shop online through the holidays. To help deliver even more convenience, leading…
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New Product Offering Defines How Voice, Messaging and Chatbots Interoperate Inbenta Technologies, a global leader in Symbolic AI-based Customer Interactions…
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Based on its recent analysis of global cloud unified communications and collaboration (UCC) adoption strategies, Frost & Sullivan recognizes Fuze, Inc. as a leader in customer…
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E-commerce interactions with experts from across store locations to shoppers directly via mobile, tablet or computer. Interactive live video streaming provider Bambuser announced the…
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Conversica, the leader in Intelligent Virtual Assistants helping organizations attract, acquire and grow customers at scale, announced its disruption of traditional website chat…
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Agora Brands Group, a leader in the development of avatar technology for use by businesses and their delivery of customer service, announces that Simon Schatzmann has been appointed the…
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ManyChat, the leading Chat Marketing platform, announces its early access to the Messenger API support for Instagram to power Chat Marketing and customer support messaging for growing…
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