Vonage , a global business cloud communications leader, announced the seamless integration of Vonage Contact Center (VCC) and Vonage Business Communications (VBC) unified communications…
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KMS Lighthouse has officially launched its KMS Lighthouse Zendesk integration offering: Lighthouse for Zendesk Chat and Lighthouse for Zendesk Support. Integrating KMS Lighthouse with…
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Talkdesk, the cloud contact center for innovative enterprises, announced Talkdesk CXTalent, a talent job platform for agents, supervisors and system administrators that connects skilled…
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Talkdesk, the cloud contact center for innovative enterprises, announced TAP Air Portugal, selected Talkdesk as its contact center solution. Portugal’s leading airline and one of the…
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Talkdesk, the cloud contact center for innovative enterprises, announced a global, Fortune 100 media conglomerate selected Talkdesk to power its customer service operations. The company…
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Talkdesk, the cloud contact center for innovative enterprises, announced a leader in the healthcare industry chose Talkdesk to support its customer service operations. Due to social…
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Zendesk, the service-first CRM company, released its Zendesk Benchmark Snapshot highlighting the global impact of the current COVID-19 (Coronavirus) pandemic, which is being felt…
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Talkdesk, the cloud contact center for innovative enterprises, announced a suite of products and features to enable a swift, seamless and secure transition to Talkdesk cloud contact…
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Dutch startup Kaizo, formerly known as Ticketless, announces a $3 million seed round led by Gradient Ventures, Google's AI-focused venture fund, and Partech, with participation from…
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Call centers that are under intense pressure due to the COVID-19 pandemic will benefit from the just released AI Voice Responder from Replicant.ai, a leading-edge provider of artificial…
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