Company recognized by CRM Watchlist, CRM Service Leaders Awards, Stevie Awards, TMC CUSTOMER Awards, and Constellation Research Pegasystems Inc., the software company empowering…
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New contact center offering available with unified communications on a single stack designed to simplify and improve customer, agent and employee experiences while reducing IT…
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Gladly adds TUMI, Godiva and more to its roster of top brands transforming customer service with people at the center Gladly raises $50 Million, bringing its total raised to $118…
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Artificial intelligence, machine learning and augmented reality create vast growth opportunities in a highly competitive market, finds Frost & Sullivan As enterprises in North…
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Avaya Holdings Corp. announced that C3i Solutions, a HCL Technologies company, has implemented customized Avaya communications solutions, turning its contact center into a next…
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Brokerages chose award-winning Customer Relationship Management platform to deepen agent-client relationships Contactually, the real estate CRM of choice for many of the country's…
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Global Research and Technology Innovator Selects CXone to Unify Systems, Gain Agility and Transform Customer Experience While Driving down Costs NICE inContact, a NICE business, …
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Integrated Solution Is Key to Berkshire Hathaway HomeServices Fox & Roach, REALATORS Brand New State-Of-The-Art Marketing Technology Platform for It's More Than 4,000 Real Estate…
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Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements
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