The joint technology and go to market agreement will help customers accelerate their digital transformation initiatives in the cloud Avaya, a global leader in solutions…
Read More...

There are nearly 10 million online retailers in the world, with a quarter of them located in the United States – so, how can an online retailer be noticed in such a vast sea of…
Read More...

The report is to aid revenue leaders select the vendor that best meets the requirements of their business Creatio, a global vendor of one platform to automate industry workflows and…
Read More...

It has never been more important for financial advisors to find new business and connect with people who need a financial advisor’s help. Catchlight Insights LLC’s new AI-powered growth…
Read More...

The solution unifies conversational messaging, marketing, sales and customer support to address the potential $7 trillion direct to consumer retail market Freshworks Inc. , a software…
Read More...

Customer engagement is an important aspect of any business marketing process. It is not just the customer's interaction with the business, there is a lot more to it. It is about…
Read More...

Redington Will Offer Sugar’s AI-Powered Solutions for Sales, Marketing, and Service Professionals to Bolster Customer Experience and Business Growth SugarCRM, provider of the…
Read More...

SQM group developed a comprehensive guide for the first call resolution metric, the most important call center industry metric for determining performance. SQM group has developed a…
Read More...

E-commerce 3.0 should be defined as a fully connected and integrated e-commerce CRM-marketing-service-analytics-POS platform that has its own private environment of customer data and…
Read More...

Salesforce falls out of the leader quadrant as CRM market turns to usability and rapid ROI. Customer relationship management (CRM) has matured in recent years, with CRM…
Read More...