Miva, Inc., ecommerce software and service provider for mid-size and enterprise merchants for 22 years, and LiveHelpNow, an omnichannel customer support and help desk software…
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Customer experience leaders integrate conversations and feedback to help brands capture and take action on customer and employee signals in real time, across all messaging channels…
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Daily, the leading real-time video and audio developer platform, has raised its $15M Series A, led by Lachy Groom with participation from Tiger Global and existing investors. Daily has…
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New tool enables live agents to effortlessly optimize bots and upskill into AI roles LivePerson, Inc, a global leader in Conversational AI, announced the launch of AI Annotator™, a…
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Behavox Addresses Growth of Mobile Instant Messaging (IM) Tools in the Corporate Workplace With Expanded Coverage of Non-Corporate Global Communications Platforms to Help…
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talkshoplive® (TSL), a Los Angeles-based livestream commerce company, announced today that it has closed a $3 million seed round of financing led by Spero Ventures LLC, to further scale…
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Stout Street Capital leads round to further innovate HIPAA-compliant conversational marketing solution Botco.ai, the leading HIPAA-compliant conversational marketing solution, today…
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Latest platform developments bring retailers greater flexibility and control over creation and delivery of interactive e-commerce experiences Bambuser today announced the launch of new…
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Windstream Enterprise (WE), a managed communications services provider, has enhanced its XCaaS service to include Mitel’s Virtual Agent and Agent Assist solutions powered by Google…
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