Kakapo Systems, a developer of UCaaS and Call Center user applications for the Cisco BroadSoft platform, and Telestax, the worldwide leader in CPaaS enablement for communication service…
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Talkdesk sets the bar as first to achieve security certification for Business Continuity Management Talkdesk, Inc., the cloud contact center for innovative enterprises, announced new…
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Following Its Acquisition of Telax in August, Intermedia Brings Together the Best of UCaaS and CCaaS with the Introduction of Intermedia Contact Center - Delivering Businesses of All…
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Acquisition Expands Enghouse Contact Center Presence Into France Enghouse Systems Limited announced it has acquired Eptica S.A. which is based in the Paris suburb of Boulogne, France.…
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NICE inContact Named a Leader in CCaaS North America Market For Fifth Consecutive Year NICE inContact  announced that it has been named a Leader in the Gartner Magic Quadrant for…
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Zoom Integration Through Talkdesk Enterprise Cloud Contact Center Brings Organizational Unity and Fosters Seamless, Cross-Department Collaboration Talkdesk, Inc., the cloud contact…
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Talkdesk to improve customer experience for Weekendesk by boosting contact center efficiency through seamless Salesforce integration, reporting and security compliance Talkdesk,…
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New Integrations and Functionality Enable Customer Support Teams to Optimize Data Flow, and Drive Greater Value from a Broader Range of Technologies and Systems UJET, Inc., the…
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8x8, Inc., a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide, announced accelerating momentum for its 8x8 Contact Center…
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New service launches at ICMI Contact Center Expo 2019 8×8, Inc., a leading cloud provider of voice, video, chat and contact center solutions for over one million users worldwide,…
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