Customers using Calabrio Quality Management and Salesforce Service Cloud can connect platforms to access and evaluate critical customer-agent interactions Calabrio, the customer…
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- Integration powers one-click seamless connection between Service Cloud and Haptik's AI platform - Haptik's virtual assistant solution to be made available in Salesforce AppExchange…
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Vaccine Cloud helps public health authorities, healthcare providers, and nonprofits quickly scale vaccine operations, from recipient registration and scheduling to inventory management…
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While building out your sales tech or mar tech stack, it is crucial to identify tools that enable a global team to move with speed while unifying lead and customer updates. Catch more…
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Agiloft, a global leader in contract and commerce lifecycle management (CCLM), today announced it has launched its AI-powered contract management software on Salesforce AppExchange,…
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SoundCloud, the world's largest open audio platform, and AdsWizz, the leading global technology provider for digital audio advertising solutions, today announced an exclusive agreement…
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The new world was always going to be customer-centric.  In 2020, customer experience was expected to overtake price and product as a key differentiator. The global pandemic has only…
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The next-gen digital contact center will elevate how service is performed at every touchpoint Deloitte Digital announced a new offering uniting the organization's experience in large…
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Remote identity verification enables banks to go branchless faster Onfido today announced a new version of its award-winning identity verification and authentication…
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Today, Groove officially launched the first sales engagement platform built for Salesforce’s industry-specific CRM systems, Groove for Salesforce Financial Services Cloud. Read More:…
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