New Update Focuses on Next-Generation AI with the Incorporation of Intelligent Automation and Virtual Agent Support EasyVista Inc., a global leader in IT Service Management,…
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Integration with WhatsApp Business API Delivers on Zendesk’s Vision to Connect Customer Conversations Across Web, Mobile, and Messaging Zendesk, Inc. announced WhatsApp for Zendesk…
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Comm100, a global provider of omnichannel customer experience solutions, announced the launch of Agent Assist, an AI-powered virtual assistant that helps agents respond to customer…
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A majority of surveyed retailers believe AI will transform the online customer experience and be a competitive advantage for their businesses in the next five years To better…
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Alterra.ai, a Deep Learning startup that builds virtual assistants for intelligent customer engagement and support, announced that Alterra Answer Bot is now available in Zendesk…
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Verizon’s Digital CX with managed service to help large businesses intelligently improve customer interactions Verizon launched a world-class suite of solutions that blends human…
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Business Expertise Tell us about your journey in sales. What attracted you to be part of Clearlink?  What attracted me to Clearlink overall was the fact that they were a growing…
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Appian, Five9, NICE inContact, Sharpen, Talkdesk, and others among those making announcements
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With Google Cloud Contact Center, KPMG clients can improve the quality of customer service, gain new insights with data and analytics and remove significant annual operating costs.
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