Enhanced solutions empower contact center leaders to turn data-driven decisions into better customer outcomes with AI Cresta, a leading provider of generative AI for intelligent contact centers, announced new AI enhancements that provide contact center agents and leaders with advanced,
Nearly two-thirds of U.S. businesses will increase software spending in 2024, creating urgency to correct flaws in the buying journey Fifty-eight percent of U.S. businesses regret at least one software purchase they made in the last 12 to 18 months,
Priority Software, a leading global provider of cloud-based business management solutions, and Retail Information Systems (RIS) are joining forces to deliver retailers a unique all-in-one retail management solution for streamlining and overseeing their omnichannel operations. Retail Information Systems (RIS), a
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