Users can expect a comprehensive, near-real-time understanding of contact drivers, customer sentiment, satisfaction, and preferences with Call Journey CI advanced technology. Call Journey CI, a leader in deriving customer experience insights from interaction analytics, proudly announces the launch of its
The Feenix.ai integration enables ISVs to easily list their SaaS solutions on AWS Marketplace and accelerate their co-selling journey with AWS. Feenix.ai, Inc., a no-code cloud marketplace platform for business-to-business (B2B) software companies to accelerate their go-to-market (GTM) with Amazon
Brands’ ongoing desire for loyal customers and working Americans’ desire for in-person experiences have a growing commonality: live events. New research from The Harris Poll on behalf of TFL surveyed 2,001 American full-time employees ages 18+ to understand why the
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