Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, today announced that Five9 Agent Assist has been named a winner in the 2021 BIG Innovation Awards…
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New integration offers organizations rapid deployment of personalized, real-time coaching and insights from every conversation Cresta, the real-time intelligence platform for customer…
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A leader in AI-powered text and speech analytics leverages Amazon Transcribe within the AWS Partner Network, enabling organizations to extract insights from calls and hundreds of…
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FiscalNote, a global technology company that provides software and political intelligence around legislative and regulatory risk, announced that it has acquired AI-enabled transcription…
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For sales, speech recognition technology has offered notable advantages and benefits. This technology enables users to control devices and create documents by speaking. Documents are…
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Dialpad expands footprint in APAC, empowering global workforces with Voice Intelligence through its AI-powered cloud communications platform Dialpad, Inc., the leading…
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The next-gen digital contact center will elevate how service is performed at every touchpoint Deloitte Digital announced a new offering uniting the organization's experience in large…
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SECURES RICHER LOYALTY CARD DATA, MOBILE APP PURCHASE DATA & MEDIA DATA Numerator, a data and tech company serving the market research space, announced the acquisition of…
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New low-code, drag-and-drop application unleashes the power of the world’s first OS for AI for organizations to easily deploy and integrate AI workflows for unstructured data insight…
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SMBs and agencies first partnered with CallRail for its best-in-class Call Tracking technology; now, CallRail is their go-to platform for managing all leads and marketing insights…
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