ACF Technologies, a global leader in appointment scheduling, queue management and event booking solutions, has expanded their offering with a WhatsApp integration. This new solution…
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As the unofficial beginning of the busiest shopping season of the year, Black Friday and Cyber Monday have come to symbolize the holiday season. Black Friday is one of the mot lucrative…
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Nadav Avni, CMO at Radix Technologies comments on the latest technologies impacting the retail purchase and POS (point of sale) experience: __________ Welcome to this SalesTechStar…
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The telecom is now among a select few Canadian operators to provide operator-managed interconnection services to Microsoft Teams Phone Beanfield is thrilled to announce that they…
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Contact Centers are built on calling functionality to involve other ways a client can connect with an enterprise, or to increase ways through which an enterprise can reach clients…
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User reviews earn TOPdesk "Top Rated" badges for providing leading IT service management and facility management software. TOPdesk, a leading global provider of service management…
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Self-service support in SaaS (Software as a Service) refers to a customer support model where users of the software can access information, resources, and help documentation on their…
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The way we live and conduct business has changed significantly as a result of artificial intelligence, and this is also true of how banks and other financial institutions conduct their…
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With Call Center volume on the rise across all channels, using AI to automate both routine and complex calls becomes more critical than ever Eltropy, the leading digital…
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Routine sales and marketing tasks, such as sending repetitive emails, making appointments, publishing on social media, entering data, and more, can get tiresome. It can also be tedious…
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